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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
950 Reviews

950 Reviews of Lewisville Volkswagen - Service Center

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October 07, 2022

All went well except the service messages were not reset, no easy feat for the owner. Otherwise though the service was great, recall done and 20,000 mile service was done. More

by ROBINNANCE878
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Lewisville Volkswagen responded

I am happy to hear that, overall, you had a positive service experience. I would also be happy to assist you with your ongoing concerns and ensure any service messages are reset. Please give me a call if I can help. Kind regards, Brian Swarvar - Service Manager - (469) 702-9895

October 06, 2022

Excellent service, very helpful and friendly staff, Ryan and Keith made it all very easy - shuttle service was a big plus More

by BRETMARIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, Ryan Parli
Oct 07, 2022 -

Lewisville Volkswagen responded

Thanks for sharing your Lewisville Volkswagen experience! We're ecstatic that Ryan and Keith made your experience seamless and that the shuttle service was helpful. Drive safe and take care!

October 06, 2022

I liked the video captured and sent for a review, while technician inspect and propose the recommended replacements. More

by pramodkumar.sola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Lewisville Volkswagen responded

We're glad you enjoyed our service! Thanks for your feedback and positive review, from the entire Lewisville Volkswagen team. We hope to have the pleasure of serving you again!

October 06, 2022

Efficiently repaired my car's trim, even though I had a last minute hiccup in getting my car into the dealership. I appreciate Tim Larsen's patience and attention to detail. More

by jeverton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Parli
Oct 07, 2022 -

Lewisville Volkswagen responded

We are thrilled that you and your vehicle were so well taken care of by Tim! Thank you for choosing Lewisville Volkswagen and for sharing your experience. Drive safely until we see you again!

October 05, 2022

I was helped promptly by a member if the sales team because the service department was busy at the time. They completed my maintenance quickly and did a great job. More

by ekeaton0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Oct 05, 2022 -

Lewisville Volkswagen responded

Thank you for trusting the Lewisville Volkswagen team with your vehicle! We are happy to see your five stars. Until next time!

October 04, 2022

they install my plates quickly when i got there. i asked if they could wash the car ,they did even though it s not part of the service done More

by rbenm43
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Prudhomme
Oct 05, 2022 -

Lewisville Volkswagen responded

We're ecstatic that our team accommodated all your service needs in a timely manner. Thanks for choosing Lewisville Volkswagen!

October 02, 2022

Respected the client and listened to their needs. Job completed quickly. Wash was greatly appreciated. More

by Barbaragooden1514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Lewisville Volkswagen responded

Thank you for the great review, Barbara! We are thrilled to hear that you had a successful service experience working with the Lewisville Volkswagen team. Drive safely, and we hope to see you back!

October 01, 2022

Tim and the service department overachieved my expectations re 10K service of my VW Atlas. Good experience! More

by NC.CONSTABLE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Lewisville Volkswagen responded

Thank you for the five-star review for Tim and the Lewisville Volkswagen service department! We look forward to assisting you again down the road. Until then!

Oct 03, 2022 -

NC.CONSTABLE responded

Look forward to it! Van

October 01, 2022

Great overall servoce and friendly! Enjoyed the video of the care provided and appreciated the video. More

by jessalynn.colbert
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Lewisville Volkswagen responded

We're so glad we could provide informative and courteous service! Thanks for choosing Lewisville Volkswagen!

October 01, 2022

All went well. All personnel were very friendly and knowledgeable as always as expected. Car was cleaned and all looked good. More

by CMRJACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Lewisville Volkswagen responded

Thank you for the review! We appreciate your support and hope to see you back again at Lewisville Volkswagen. Safe travels!

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