Lewisville Volkswagen - Service Center

Really good service, straight forward on the servicing needed and required, dealership I can trust! I personally work in Service in Van Hyundai in Carrollton, so I know honest work when I see it, keep up needed and required, dealership I can trust! I personally work in Service in Van Hyundai in Carrollton, so I know honest work when I see it, keep up the good work! More

Very courteous and Professional. Kept me up to date on status of car being serviced. Nice and clean waiting area. Kept me up to date on status of car being serviced. Nice and clean waiting area. More

I’ve been a Lewisville Volkswagen customer for many years. Staff is friendly and responsive! years. Staff is friendly and responsive! More

Overall, the service was very good; I only wish I didn't have to wait for the return of my vehicle (four days); however, I also recognize that parts often need to be ordered and waited for, but all in all, have to wait for the return of my vehicle (four days); however, I also recognize that parts often need to be ordered and waited for, but all in all, the service was very good. I had never met Tim Larson before after dealing with Shawn for some time, but Tim was very kind and informative regarding my issue and I appreciate the time he spent with me. More

Service support was friendly, with a clear estimate on costs and timing. Recommended work above the original service was limited and didn't feel like an attempt to 'cash-in', with a helpful video explaini costs and timing. Recommended work above the original service was limited and didn't feel like an attempt to 'cash-in', with a helpful video explaining why certain tasks were needed. Great customer experience. More

Thank you Mr. Tim Larsen for all your help, knowledge and professionalism in your line of business. Tim Larsen for all your help, knowledge and professionalism in your line of business. More

The service I received was fine, unfortunately my car did not accept the reset code for the service. Due to the distance between my lodgings and the dealership it is not a quick fix to pop by and have them p not accept the reset code for the service. Due to the distance between my lodgings and the dealership it is not a quick fix to pop by and have them put my car on the computer to reset the next service interval. More

Good dealership. Fifteen word minimum. Fifteen word minimum. Fifteen word minimum. Fifteen word minimum. Fifteen word minimum. Fifteen word minimum. Fifteen word minimum. Fifteen word minimum. Fifteen word minimum. Fifteen word minimum. Fifteen word minimum. Fifteen word minimum. More

Turn around was faster than expected so that was good. Total cost was below the quote which was also good. Tech advisor was courteous and professional. However, after having my car for a week they foun Total cost was below the quote which was also good. Tech advisor was courteous and professional. However, after having my car for a week they found two nails in the right rear tire. So with this was either missed in the multi-point inspection or the nails were picked up while in the dealership’s possession. I don’t buy their claim that the nails had been in there a long time. Now the front power outlet doesn’t work, the cover by the drivers feet is missing, and the check engine light came back on a few miles down the road. More

Quote was accurate, work was performed well and the car was ready when promised. Excellent! was ready when promised. Excellent! More