Lewisville Volkswagen - Service Center
Lewisville, TX
931 Reviews of Lewisville Volkswagen - Service Center
Website price was 79, got charged 99 for the oil change, plus 15 for tire rotation, which I'm pretty sure was supposed to be included. Also, they didn't do the MPI, which I was told about beforehand, becaus plus 15 for tire rotation, which I'm pretty sure was supposed to be included. Also, they didn't do the MPI, which I was told about beforehand, because I got there a bit late and they only had one tech left for the day, but that just adds to my displeasure at being charged more plus extra for the tire rotation. More
My rep Phillip was courteous, friendly and helpful. I appreciated being provided with a loaner while my car parts were scheduled to arrive. I was not inconvenienced by not having a car. I also apprecia I appreciated being provided with a loaner while my car parts were scheduled to arrive. I was not inconvenienced by not having a car. I also appreciated that the car was brand new!😁 I would definitely come back to this dealership! More
Did a great job with my oil change on my Jetta GLI. Sent a video showing the underbelly and everything explaining condition of brakes, tires, CV joints and boots and advised me time for new tires. The Sent a video showing the underbelly and everything explaining condition of brakes, tires, CV joints and boots and advised me time for new tires. Then washed my car no charge and made my baby shine!!! More
Reliable, trustworthy. Kind. I have done business with this dealership for several years, and even though it has changed ownership over time it remains my top choice for au Kind. I have done business with this dealership for several years, and even though it has changed ownership over time it remains my top choice for auto needs. More
Melissa was awesome. The manager, who’s name escapes me now, was even more helpful. The video they make of the multipoint inspection is greatly appreciated. It gives you The manager, who’s name escapes me now, was even more helpful. The video they make of the multipoint inspection is greatly appreciated. It gives you a comforting feeling knowing they really do look at everything. Best decision. More
Excellent service and communication Glad to see the video of the car under the hood and under the car . video of the car under the hood and under the car . More
Melissa was very helpful and ensuring that I got the proper maintenance in my car proper maintenance in my car More
If you want the best, you have only to look right here in the heart of Lewisville. Family, Integrity and a Genuine spirit of goodness will greet you at the door. If you find anything else at other dealersh the heart of Lewisville. Family, Integrity and a Genuine spirit of goodness will greet you at the door. If you find anything else at other dealerships... turn around, walk right back out and find your way to Lewisville. Ask for John Chapman... if he can't find the answers... no one can. And if you need service, visit the amazing Melissa. She can fix anything! More
Great people and excellent customer service. Thank you very much. David is amazing great person! Thank you very much. David is amazing great person! More
Mr. TIm Larsen is one of the best service professionals I have known. Kind, knowledgeable, courteous and an incredible ability to listen, so scarce now a days. Congratulations and thank you very much Tim. have known. Kind, knowledgeable, courteous and an incredible ability to listen, so scarce now a days. Congratulations and thank you very much Tim. More