Lewisville Volkswagen - Service Center

Great customer service from Darian W. and Bryce C. They provide clear communication of my vehicle's status at all times! and Bryce C. They provide clear communication of my vehicle's status at all times! More

I am from out of town and they were able to fit me in while I was in town because my dealership was charging too much. Also provided complimentary shuttle back to out air b&b. Thank you Lewisville VW! while I was in town because my dealership was charging too much. Also provided complimentary shuttle back to out air b&b. Thank you Lewisville VW! More

Poor communication! I had to call 4x for a status on my vehicle. Had I not call, I would never have gotten my car back! On top of it all, the original problem is not fix I had to call 4x for a status on my vehicle. Had I not call, I would never have gotten my car back! On top of it all, the original problem is not fixed yet!!! Still waiting on a part that no one knows when it will arrive! More

As always, Melissa and Tim were great. Excellent communications and work done in a timely manner. I wouldn't take my car anywhere else! Excellent communications and work done in a timely manner. I wouldn't take my car anywhere else! More

Tim Larsen is the best service tech ever and is why I return to Lewisville VW again and again. return to Lewisville VW again and again. More

I would like to Thank Bryce Cassels for his assistant! Thank you for your assistance. I brought my 2020 Tiguan for service. I was taken care of from beginning to the end, keeping me updated. Thank you for your assistance. I brought my 2020 Tiguan for service. I was taken care of from beginning to the end, keeping me updated. More

Everyone was very helpful and kind. My rating is 4 and not 5 stars because I got my car back and less than 24 hours later my check engine light was on again and heater not working again My rating is 4 and not 5 stars because I got my car back and less than 24 hours later my check engine light was on again and heater not working again. These were the issues “repaired” while with service. More

The service at Lewisville Volkswagen was great. They were very thorough and professional. The video of the inspection was great. They were very thorough and professional. The video of the inspection was great. More

Tim is always the professional service man. I enjoy talking with him because is honest fair and trustworthy! I enjoy talking with him because is honest fair and trustworthy! More

Bryce should be your go to guy, he’s great! Quick, fast, easy…nothing negative about the experience. Quick, fast, easy…nothing negative about the experience. More