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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
931 Reviews

931 Reviews of Lewisville Volkswagen - Service Center

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December 21, 2022

This is my first VW. The sales rep kept me updated during the entirety of my 40k tuneup. Staff is knowledgeable and goes beyond More

by DJELMS88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nowak
Report | Print
Dec 21, 2022 -

Lewisville Volkswagen responded

Thank you for this great review of Lewisville Volkswagen. We are thrilled to have you as part of the Volkswagen family!

December 21, 2022

Very thorough explanation of recommended repairs with video. Communication from service department prompt and understandable. More

by tcchadwell@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nowak
Report | Print
Dec 21, 2022 -

Lewisville Volkswagen responded

It's important that our customers are well-informed during their visits with us. Thank you for putting your trust in the Lewisville Volkswagen team. We look forward to seeing you again!

December 19, 2022

We were very pleased with the service at Louisville Volkswagen. Melissa who works in parts and services was very helpful and I answered all our questions. She is an asset to the company. We will defini More

by LILLIECAT70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith mechanic excellent
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Dec 20, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Melissa, Keith, and the Lewisville Volkswagen team. Drive safely, and we hope to see you back again down the road!

December 17, 2022

The drop off was easy. The responsiveness from the technicians was superior. Overall great service. Will definitely use again. More

by tedaleta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Lewisville Volkswagen team. Drive safely, and we hope to see you back again down the road!

December 16, 2022

They did a Great job! They were honest & Fast! Bryce was a Great service manager also. Very nice knowing I can always depend on this dealership. More

by Travis64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce
Report | Print
Dec 19, 2022 -

Lewisville Volkswagen responded

It's great to hear that Bryce and our team took such great care of you! Thank you for choosing Lewisville Volkswagen and for sharing your experience. Safe travels ahead!

December 13, 2022

I had to go 10 days without a vehicle while my 2022 Tiguan was in the shop. More

by MDFISHER06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2022 -

Lewisville Volkswagen responded

I am very sorry that it took longer than expected to complete our services and for any inconvenience this may have caused. I understand this is frustrating, and we will use this feedback to improve for you next time. If there is anything else you would like to share, please don't hesitate to reach out. Thank you, Brian Swarvar - Service Manager - (469) 702-9895

December 08, 2022

Great customer service as usual. Thanks for the service you provide with accuracy and honesty. More

by Brandon1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Eagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Nowak
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Dec 09, 2022 -

Lewisville Volkswagen responded

Thank you for the great review and kind words about Lewisville Volkswagen. We are pleased to hear about our team's great work, and we hope to see you in the future!

December 06, 2022

VW got my car fixed quickly and made sure I was provided a car for me to drive. More

by DINANA1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We appreciate your business and hope to see you back again at Lewisville Volkswagen!

December 03, 2022

Very professional made sure we were not getting financially taken advantage of, in that we did not need all of the services offered, and so the cost was less. More

by LOTTO_523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Nowak
Report | Print
Dec 05, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Lewisville Volkswagen team. Drive safely, and we hope to see you back again down the road!

December 02, 2022

I have always had great service when bringing my car here. The last time I show up without an appointment, but had my issue resolved in a timely manner. More

by KDIBB66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2022 -

Lewisville Volkswagen responded

We’re glad we could deliver a 5-star experience. Your trust and confidence mean a lot to the Lewisville Volkswagen team. Thank you for being a loyal client!

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