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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
950 Reviews

950 Reviews of Lewisville Volkswagen - Service Center

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March 23, 2023

Great service from Bryce and the car was fixed as planned. Thank you for great service More

by reidrosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce
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Mar 24, 2023 -

Lewisville Volkswagen responded

Bryce and the Lewisville Volkswagen team appreciate your feedback, Reid!

March 23, 2023

Friendly professional kept promise and clean warm drive up. Love the delivery person that brought me the keys. More

by D_TUINEI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Lewisville Volkswagen responded

We really appreciate your positive feedback! Given the content of your review, it seems that your 3-star rating may have been accidental but, if there is anything we can do to assist you, please don't hesitate to be in touch. Thank you, Jason Villa - General Manager - (972) 538-0681

March 23, 2023

Friendly, professional service. We were able to obtain financing through the dealership to pay for our repairs. More

by jasonklamb
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Lewisville Volkswagen responded

Thanks for the great feedback, Jason! We are glad to hear that you are satisfied with our financial offers and service.

March 21, 2023

Bryce was great to work with, he was very responsive, provided gold star customer service. I love how the checklist and service suggestions were provided with the video and the page of services to approv More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels, Ursula
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Mar 21, 2023 -

Lewisville Volkswagen responded

We're so glad that Bryce and Ursula could provide you with such an excellent service experience, Lori! It's also great to hear that our interactive service features and informative staff not only made your appointment all the more accessible but even led to your car driving even better than before. We appreciate your business and look forward to working with you again at Lewisville Volkswagen!

March 21, 2023

They have always been helpful and the work on my car is top-notch. They are great. More

by bcoonrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Nowak
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Mar 22, 2023 -

Lewisville Volkswagen responded

Thank you so much for this great review of Lewisville Volkswagen! We appreciate your loyal business!

March 21, 2023

I was very pleased with my total experience at the dealership Tim made sure everything was completed More

by dkhaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2023 -

Lewisville Volkswagen responded

Thank you so much for stopping by to share your positive experience with Tim and Lewisville Volkswagen! Take care!

March 20, 2023

Always great service and Tim was very helpful getting my car fixed. Great costumer service More

by CAMYLA PALMER
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2023 -

Lewisville Volkswagen responded

Thank you for the review! We are so glad to hear that Tim delivered such a successful service experience. Drive safely, and we hope to see you back again at Lewisville Volkswagen!

March 18, 2023

Scheduled work completed in a timely manner. Great review from tech once work was completed More

by mdingle22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2023 -

Lewisville Volkswagen responded

Our entire team is always here to support you! Thank you for choosing Lewisville Volkswagen and we will see you next time!

March 15, 2023

I really like the professionalism that they show everytime I'm there for any type of service. Keep up the good work. More

by kevinlmims66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2023 -

Lewisville Volkswagen responded

When a customer says words like this, we know we're doing things right at Lewisville Volkswagen! Thanks for a fantastic review. We look forward to your next visit!

March 15, 2023

Very friendly and professional. Wait time was a little over 3 hours due to car wash being backup. I wish they would have gave me the option to skip it. More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2023 -

Lewisville Volkswagen responded

We are sorry for the wait time and have noted your feedback! Thank you for working with the Lewisville Volkswagen team.

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