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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
931 Reviews

931 Reviews of Lewisville Volkswagen - Service Center

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March 01, 2023

Very smooth recall service appointment. Melissa was helpful in getting the rental car set up and delivered and keeping me informed. More

by VW Atlas owner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Lewisville Volkswagen responded

It was our pleasure to assist you with your service! Thank you for choosing Lewisville Volkswagen and for sharing your kind words about Melissa. Drive safely until we see you again!

March 01, 2023

Bryce is a diamond and has shown me his best side for the dealership and he's a good one to know. More

by tranthony55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce
Mar 01, 2023 -

Lewisville Volkswagen responded

We are grateful for this feedback about your experience with Lewisville Volkswagen. Bryce will appreciate your kind words.

February 28, 2023

Fast & effecient, Lewisville VW is the dealership you can rely on been going here for years! Outstanding service as as always. More

by Darling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe downs
Feb 28, 2023 -

Lewisville Volkswagen responded

Thank you for reviewing Lewisville Volkswagen! We are thrilled to receive your support!

February 28, 2023

Melissa and the tech did a great job getting my car in and completing my 10000 mile service!! More

by BJ.MINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Lewisville Volkswagen responded

It was a pleasure to service your vehicle here at Lewisville Volkswagen! Thanks for leaving Melissa and our team a five-star review. Until next time!

February 28, 2023

Very professional and courteous from start to the end. Am glad to be a VW owner. More

by 13eer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Lewisville Volkswagen responded

We are lucky to have you as a valued Lewisville Volkswagen customer! Thanks for the five stars.

February 19, 2023

Great job with the detail! Quick service and made sure I got what I was told by the call center. More

by emelingme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Lewisville Volkswagen responded

We’re glad we could deliver a five-star experience!

February 14, 2023

Tim was great to work with. He understood that I wanted to minimize the amount I needed to spend to keep my 10-year-old car going and helped to focus the repairs on the immedia More

by KELLISEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Lewisville Volkswagen responded

We appreciate the great review! We will be sure to give Tim a shout-out for his great help. We thank you for your business and wish you safe travels ahead! -- Lewisville Volkswagen Team

February 10, 2023

Service department was awesome! They answered all my questions and went above and beyond expectations! More

by brockrichardson13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Nowak
Feb 10, 2023 -

Lewisville Volkswagen responded

Thank you for supporting the Lewisville Volkswagen Service Team with your kind words and five stars!

February 09, 2023

Exceptional service. Under renovation so something is missing but I can definitely look forward to seeing better environment soon .Thank you all. More

by Sam
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Lewisville Volkswagen responded

Thanks for the great review, Sam! We look forward to welcoming you back to our renovated space soon!

February 04, 2023

Service always professional since I bought my car is the only dealership that I thrust to do my car services More

by Edgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
Feb 06, 2023 -

Lewisville Volkswagen responded

Thank you for the review! We're glad that the team was professional and trustworthy. See you again next time here at Lewisville Volkswagen.

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