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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
925 Reviews

925 Reviews of Lewisville Volkswagen - Service Center

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May 26, 2024

Tim was excellent! He was welcoming and accommodating to me during my visit. He made my service visit simple. More

by megpit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Lewisville Volkswagen responded

We're delighted to hear that Tim made your service visit at Lewisville Volkswagen a pleasant and straightforward experience. Thanks for sharing!

May 18, 2024

Prompt friendly service from Melissa, the video of the inspection sent by phone was a pleasant surprise. Will be home for all future service needs on my Jetta. More

by z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malik Johnson
May 20, 2024 -

Lewisville Volkswagen responded

We're glad to know that Melissa and our team at Lewisville Volkswagen provided you with prompt, friendly service. We appreciate your feedback about the inspection video—we find it's a great way for customers to understand their vehicle needs! Looking forward to assisting with all future services on your Jetta.

May 16, 2024

To Whom it May Concern, I want to take a moment to express my deepest appreciation for the incredible service I recently received. The situation with my car ended up being WAY bigger than anticipa More

by EG
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Lewisville Volkswagen responded

We're so glad to know that Melissa and our team at Lewisville Volkswagen were able to provide you with such a positive experience! It's great hearing how her dedication, professionalism, and humor made the process easier for you. Thanks for your loyalty - we look forward to serving you again in the future!

May 11, 2024

Tim takes care of me, like always and this is the only VW dealer that gets me in and out every time! More

by jalyndrojas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Lewisville Volkswagen responded

It's wonderful to see your five-star review on the Lewisville Volkswagen page! We will be sure to pass your kind regards along to Tim. See you next time!

April 26, 2024

Love my VWs. ..my 5th one . 3 beetles, a Sirocco and golf sportswagon. I tried another brand and went back to VW More

by Stickwoman75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Lewisville Volkswagen responded

We're so glad to know you've enjoyed your VWs and chose us for your latest purchase at Lewisville Volkswagen. Thanks for sticking with the brand, we appreciate it!

April 25, 2024

Wonderful customer service was very helpful during my whole situation felt very valued by everyone there More

by Kylie Watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Was helped by charles
Apr 26, 2024 -

Lewisville Volkswagen responded

Kylie, we're so glad to know you felt valued during your visit at Lewisville Volkswagen. Our team is always here to provide top-notch customer service! Thanks for the review.

April 22, 2024

Always happy with the service I receive at Lewisville Volkswagen. My backup camera is now working. More

by SPANTERMUEHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Lewisville Volkswagen responded

We are thrilled that you are a happy customer! Thank you for choosing Lewisville Volkswagen and for sharing your experience. Drive safely until we see you again!

April 17, 2024

Great customer service and cost was reasonable. Dealership was clean and everyone was friendly. Top notch operation. More

by ardenfloran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles
Apr 17, 2024 -

Lewisville Volkswagen responded

We're glad to know you had a great experience at Lewisville Volkswagen! Thanks for the compliments on our customer service, cleanliness, and friendly team. We strive to provide top-notch service every time!

April 15, 2024

Took great care of us. Everyone on the staff that we encountered was very friendly. More

by courtney h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Gassner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Lewisville Volkswagen responded

Courtney, we appreciate the stellar review here at Lewisville Volkswagen!

April 14, 2024

Excellent customer service, Easy online scheduling calendar based, quick and efficient service with video walkthrough of the car inspection. More

by LPHHOME1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Lewisville Volkswagen responded

We're glad to know you found our online scheduling and service efficient at Lewisville Volkswagen. We aim for excellence in customer service, so your feedback is much appreciated! Safe travels ahead with your inspected vehicle!

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