Lewisville Volkswagen - Service Center

Love receiving the video of my inspection. Service is always on par. The only thing that could improve is the appointment process. Can be difficult to schedule a service appointment. Service is always on par. The only thing that could improve is the appointment process. Can be difficult to schedule a service appointment. More

The worst dealership I ever experienced. Communication is horrible, I wish I could void the contract Communication is horrible, I wish I could void the contract More

Easy to do business with cost was exactly what they said it would be. Video inspection was a neat touch it would be. Video inspection was a neat touch More

Zero charge was assessed for a problem that either resolved itself or could not be diagnosed resolved itself or could not be diagnosed More

Great service, prompt, friendly, second time thank you this is nice lol hehe okay okay okay this is nice lol hehe okay okay okay More

Very poor service drive atmosphere had to wait for anyone to help us they refused to check warning lights telling us to reschedule 3 weeks later and wanted us to leave vehicle just to do an oil change with t to help us they refused to check warning lights telling us to reschedule 3 weeks later and wanted us to leave vehicle just to do an oil change with the customer waiting room in a contractor trailer with construction debris and poorly dressed employees we will not return and will go to Frisco VW More

The staff is wonderful. They keep you updated as they do the service and I love the video letting you know what they found. They keep you updated as they do the service and I love the video letting you know what they found. More

The whole process was very smooth. Great communication throughout the entire process. The ride to and from the dealership was much appreciated. Great communication throughout the entire process. The ride to and from the dealership was much appreciated. More

Great job of fixing a problem that another mechanic had caused. Willing to do whatever was necessary to make this situation right. caused. Willing to do whatever was necessary to make this situation right. More

Great service. Thank you so much to Keith for the ride to and from work while you serviced my car! Thank you so much to Keith for the ride to and from work while you serviced my car! More