Lewisville Volkswagen - Service Center

The service quality was excellent. The expert attendant, Charle, was friendly, courteous, knowledgeable, and professional. The expert attendant, Charle, was friendly, courteous, knowledgeable, and professional. More

I had a super good experience. Service was outstanding and no surprises. Good value all around. Service was outstanding and no surprises. Good value all around. More

They took care of getting me home, found a means of covering major work under warranty, and provided great insight on the issue through their video summary. covering major work under warranty, and provided great insight on the issue through their video summary. More

The service was excellent as Always! Kept me informed throughout the process. I highly recommend Lewisville Volkswagen Kept me informed throughout the process. I highly recommend Lewisville Volkswagen More

Courteous, friendly, and service dept was straight on and fast, I never used them before but will go back fast, I never used them before but will go back More

Melissa Ortiz at Lewisville is very helpful and knowledgeable. She gets 5 stars from me! Everything was done efficiently. I didn’t have to wait long. While waiting, the music was too loud an knowledgeable. She gets 5 stars from me! Everything was done efficiently. I didn’t have to wait long. While waiting, the music was too loud and distracting. Why do you play it at all anyway? The noise bounces around that big space. Otherwise, well done. More

Great customer service, no pushy up sell. Was understanding when running behind due to traffic. Was understanding when running behind due to traffic. More

Wonderful mechanical work and excellent customer service. The service advisor was super nice and helpful. The service advisor was super nice and helpful. More

They keep everything up to date on my car. They're thorough and walk you though, on video, every inspe tion. They're thorough and walk you though, on video, every inspe tion. More

Disappointed with service tech who said two weeks earlier that the breaks were in good/great condition but then took our vehicle in for close to $800 of work done on the breaks. Took too much time having to that the breaks were in good/great condition but then took our vehicle in for close to $800 of work done on the breaks. Took too much time having to come back a second day rather than having all the work done when I was in for an oil change. More