Lewisville Volkswagen - Service Center

Great service. Friendly people. They didn’t charge me for things I said no to. Friendly people. They didn’t charge me for things I said no to. More

I had a great experience at this dealership. All of the employees seemed to be good people and were helpful. I was even allowed to test drive a Golf GTI, which was a fun experience. After having All of the employees seemed to be good people and were helpful. I was even allowed to test drive a Golf GTI, which was a fun experience. After having a terrible experience with a different dealership this was a great experience. Thank you! More

Good customer service and not a long wait to have work done or to get an appointment. done or to get an appointment. More

Melissa, the service rep lied to us numerous times. At one point she said she working on the car but we were at the dealership and she was not even at the dealership. We caught her in the lie and it wa At one point she said she working on the car but we were at the dealership and she was not even at the dealership. We caught her in the lie and it was like it was standard procedure for her to lie to customers. More

Charles, is very respectful and super helpful! I will continue taking my car there for service I will continue taking my car there for service More

I am consistently pleased with the timely and quality work at Lewisville VW. Service advisors know their VWs. work at Lewisville VW. Service advisors know their VWs. More

I trust Tim totally to guide me in repairs. He is always helpful and professional. My service technician was very thorough. I love m’y car and want it to last as long as possible! He is always helpful and professional. My service technician was very thorough. I love m’y car and want it to last as long as possible! More

I’ve already done a review for Lewisville VW. As as as as as as As as as as as as More

Ridiculous from all aspects! Waited 2.5 hours for a key to be coded. Incomplete part ordered. Checked my engine out - not requested. Never have seen so many employees doing s Waited 2.5 hours for a key to be coded. Incomplete part ordered. Checked my engine out - not requested. Never have seen so many employees doing so little. The staff could be reduced by half and you couldn’t tell the difference! Loud blaring inappropriate music! More

Chaotic. Poor communication but got the job done. No car wash at the end of the service after I was told it was being cleaned. Small thing? Maybe. But for Poor communication but got the job done. No car wash at the end of the service after I was told it was being cleaned. Small thing? Maybe. But for sure there is lack of attention to detail. Melissa was solid to work and gave me a nice military discount but leaving the car for several days to be worked on is frustrating. Video of cars overall condition and needs was terrific. More