Lewisville Volkswagen - Service Center

Lewisville Volkswagen always strives to meet your needs. Excellent Customer Service and vehicles! I’m on my 5th Volkswagen from them! I’ll be back! Excellent Customer Service and vehicles! I’m on my 5th Volkswagen from them! I’ll be back! More

Good customer service. Very long wait, with appointment. Never received the video recording of the multipoint inspection, that was the main reason I went there in the f Very long wait, with appointment. Never received the video recording of the multipoint inspection, that was the main reason I went there in the first place, despite asking multiple times. More

Worked with Melissa at your location. She's very personal, professional and knowledgeable. She kept me informed throughout the process. She's very personal, professional and knowledgeable. She kept me informed throughout the process. More

Even though it took longer than expected to get my car repaired, they went beyond the call of duty to accommodate me! repaired, they went beyond the call of duty to accommodate me! More

They helped me to get in and out quickly. They were able to check the tire pressure and do a car wash and I made it to work on time. They wrr er e all very nice They were able to check the tire pressure and do a car wash and I made it to work on time. They wrr er e all very nice More

Quick fix and great customer service. I brought my car in for a recall issue, and will continue to use Lewisville Volkswagen for all my service needs. I brought my car in for a recall issue, and will continue to use Lewisville Volkswagen for all my service needs. More

The dealership treated me great, and the customer service was outstanding. I am however extremely disappointed in Volkswagen's stance on only covering battery replacement for 3 years on a new vehicle and th was outstanding. I am however extremely disappointed in Volkswagen's stance on only covering battery replacement for 3 years on a new vehicle and then giving you a 5-year warranty on the battery that you have to purchase. It gives you the belief that they know the battery installed at the factory was not high quality. More

This is the best experience I've had with this service department in over three years. Accurate time lines were communicated and I liked the new design. department in over three years. Accurate time lines were communicated and I liked the new design. More

Every employee at Lewisville VW is courteous, knowledgeable, and friendly. They also display a sense of urgency, which is greatly appreciated. knowledgeable, and friendly. They also display a sense of urgency, which is greatly appreciated. More

Great customer service! Very polite and friendly and good communication. Only negative is how long my car was at the dealership for service. Took four days just to get it Very polite and friendly and good communication. Only negative is how long my car was at the dealership for service. Took four days just to get it diagnosed, and another 8 days to get it repaired. More