Lewisville Volkswagen - Service Center
Lewisville, TX
925 Reviews of Lewisville Volkswagen - Service Center
LVW has a very helpful service team that cares about your needs. They were able to get my vehicle serviced in a timely manner. Awesome dealership! needs. They were able to get my vehicle serviced in a timely manner. Awesome dealership! More
Jason was very nice and let me and my kids watch some cartoons while we wait. cartoons while we wait. More
Tim went above and beyond to make sure my car was ready to go when promised. Informed me all along the way of the progress being made. Great experience! to go when promised. Informed me all along the way of the progress being made. Great experience! More
All the employees I spoke to at this dealership were knowledgeable and helpful. Clean as well. knowledgeable and helpful. Clean as well. More
Tim was very excellent in getting my car scheduled for maintenance, the check in and check out process. He also took the time to explain the technician’s report on the wear of the brake pads and rotors a maintenance, the check in and check out process. He also took the time to explain the technician’s report on the wear of the brake pads and rotors and what to expect when the time comes to repair More
Been taking my Touareg here to be serviced for 3 years now. Charles made the whole experience smooth and convenient. They offer an excellent shuttle service and keep my car in great shape. I highly recomm now. Charles made the whole experience smooth and convenient. They offer an excellent shuttle service and keep my car in great shape. I highly recommend taking your VW here to be serviced! More
I recently had a very disappointing experience with service advisor Melissa Ortiz. She did a poor job addressing the issue with my vehicle, replacing the bulb on the completely wrong side. When we took service advisor Melissa Ortiz. She did a poor job addressing the issue with my vehicle, replacing the bulb on the completely wrong side. When we took the car back to her, she was very rude, condescending, and did not want to address our concerns. This level of incompetence and unprofessionalism is unacceptable. We will be filing a complaint with the Better Business Bureau (BBB) regarding this matter. I would advise to stay away from this dealership and service Center and look elsewhere for your service where staff is willing to listen to your concerns and not be hostile. More