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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
931 Reviews

931 Reviews of Lewisville Volkswagen - Service Center

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October 10, 2023

When my part came in I was notified and an appointment was set for the next morning. Car was washed and ready to go by midafternoon. More

by DAMTEXAN819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Lewisville Volkswagen responded

We're glad to know that you had a smooth experience with us at Lewisville Volkswagen! Thanks for the positive feedback, and we hope to see you again in the future. Safe travels ahead!

October 07, 2023

Great team. Great service. We are always treated well at Lewisville Volkswagen. Responsive, courteous and professional. More

by MDAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Lewisville Volkswagen responded

We're delighted to know you've had consistently great experiences with our team at Lewisville Volkswagen. Your kind words about our service and professionalism are greatly appreciated!

October 06, 2023

I love Lewisville VW. This place is incredible! They have treated me like family since the very first time i stepped in their doors when it was Bobby Becks VW and now with More

by Robert Egan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Eagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Gassner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Lewisville Volkswagen responded

Robert, it's fantastic to know that you've always felt like family at Lewisville Volkswagen. We're grateful for your continued support and loyalty over the years. Enjoy those VW rides!

October 05, 2023

Melissa was very helpful from the beginning, and took care of me very fast. Thank you Melissa! More

by MONA.BOLIVAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darin McKinney
Oct 06, 2023 -

Lewisville Volkswagen responded

Mona, we're thrilled Melissa could make your entire experience a success! Thank you for working with us at Lewisville Volkswagen!

October 04, 2023

Tim was helpful, courtious. Spouse has dementia, this was the first time I dealt with towing and repair. Tim was superfantastic and most of all a calming voice in my panic.God b More

by lucievb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Lewisville Volkswagen responded

We're so glad to know that Tim was able to provide you with the help and reassurance you needed during your visit to Lewisville Volkswagen, Lucie. It's our goal to make every experience as smooth as possible, especially in stressful situations. Thank you for sharing this positive feedback!

October 04, 2023

professional and friendly. delivered when promised. Every thins was explained well. Wil use them again next year. More

by CFLOWERSCAPOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Lewisville Volkswagen responded

We're glad to know you had a positive experience with us at Lewisville Volkswagen! We appreciate your feedback and look forward to seeing you again next year. Safe travels until then!

October 04, 2023

Great dealership and works man ship. My car was well taken care of. Great job More

by DIANAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Lewisville Volkswagen responded

Thanks for choosing Lewisville Volkswagen above the rest! We look forward to serving you for miles to come!

October 04, 2023

The staff was friendly, attentive and courteous. The place was clean . I’m very satisfied with the service every time I bring my car for oil change More

by JuliaPrada12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Lewisville Volkswagen responded

Julia, we're glad to know you've had consistently great experiences with our team at Lewisville Volkswagen. Keeping your car in top shape is what we strive for! Thanks for the review.

October 03, 2023

All the needed work was completed quickly, done well, and I wouldn't hesitate to take my VW here for future service needs. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Lewisville Volkswagen responded

Pat, we're glad to know that you had a positive experience with our service team at Lewisville Volkswagen. We look forward to helping you with your future VW needs!

October 02, 2023

Excellent service. I specially liked the video of my car and the service technician support with my concerns. More

by RISLEBJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Lewisville Volkswagen responded

We're glad to know you appreciated the video update and support from our service technician at Lewisville Volkswagen. Thanks for sharing your experience!

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