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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
926 Reviews

926 Reviews of Lewisville Volkswagen - Service Center

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October 31, 2023

I purchased a 2012 EOS about a year ago - just love this little, hard top convertible - It's an Executive model - 55K - pristine condition. I wasn't familiar with "message" to seek service. I live in Carr More

by jea1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
charles
Nov 01, 2023 -

Lewisville Volkswagen responded

We're delighted to know that you had a great experience with Charles and the team at Lewisville Volkswagen! It's wonderful to see how much you love your 2012 EOS. We appreciate the trust and look forward to being your "go-to" place for all future needs. Safe travels in your convertible!

October 29, 2023

The fastest I’ve had my oil changed at a dealership. I was very pleased. Everyone was very pleasant. Great experience More

by codylwainscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Lewisville Volkswagen responded

Cody, we're glad to know you had a great experience with our quick oil change service at Lewisville Volkswagen. Thanks for your positive feedback!

October 27, 2023

Tim was very curious and professorial. He kept me informed every step of the way while my car was in for service. More

by e30guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Lewisville Volkswagen responded

We're glad to know that Tim kept you well-informed during your service visit at Lewisville Volkswagen. Thanks for the positive feedback!

October 25, 2023

Friendly staff, work done in a timely manner…overall satisfaction guaranteed. Recommended to all car buyers. More

by BOC04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Lewisville Volkswagen responded

We appreciate your recommendation and are glad to know you had a satisfying experience at Lewisville Volkswagen. Our team is always here for any future car needs!

October 24, 2023

Volkswagen is an amazing friendly place. Everyone is helpful. My new car that I brought from this location, had the check engine light on. They were able to get my car in and out within a fe More

by Misha Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jibril Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Nowak
Oct 24, 2023 -

Lewisville Volkswagen responded

Misha, we're glad to know our team at Lewisville Volkswagen was able to assist you promptly and efficiently. We hope your new car is running smoothly now! Thanks for the review.

October 24, 2023

Melissa was great. I called around noon to see if I could get a headlight bulb replaced and they got me in within 30 minutes and out in less than an hours. Great expe More

by tcchadwell@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Lewisville Volkswagen responded

We're delighted to know that Melissa and our team at Lewisville Volkswagen were able to assist you promptly with your headlight bulb replacement. Thanks for sharing this positive experience!

October 21, 2023

Always great Service and feel they are always wanting to help us. The shop is very well kept More

by tx_mcha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nowak
Oct 23, 2023 -

Lewisville Volkswagen responded

Thank you for reviewing Lewisville Volkswagen! We appreciate your kind words!

October 20, 2023

Melissa and the technicians are professional, personal and attentive and handle my concerns and make suggestions for preventative maintenance, etc. More

by HEIDIMOULTONRDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Lewisville Volkswagen responded

Heidi, we're glad to know that Melissa and our technicians at Lewisville Volkswagen were able to provide you with professional and attentive service. Thanks for the positive feedback!

October 20, 2023

Great service in bring in my car for unexpected service. Kept me informed on the status of my car. More

by RODRIGUEZELIDA51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Lewisville Volkswagen responded

We are so happy that our Lewisville Volkswagen team earned your five stars. Thanks for working with us.

October 20, 2023

Rick Nowka was nice, professional and provided me with great customer service! He went through everything with me to make sure that I understood. I look forward to Lewisville Volkswagen for my future car More

by pkellom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nowak
Oct 23, 2023 -

Lewisville Volkswagen responded

Hi, we're happy to know that Rick provided you with great customer service and made sure everything was clear. We look forward to assisting you with your future car service needs at Lewisville Volkswagen!

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