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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
931 Reviews

931 Reviews of Lewisville Volkswagen - Service Center

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November 16, 2023

I was very pleased with the service! No complaints. Charles was very respectful to me and my vehicle More

by kennonwashington
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Nov 17, 2023 -

Lewisville Volkswagen responded

Thank you for the review! We appreciate the kind feedback about Charles and hope to see you again at Lewisville Volkswagen!

November 16, 2023

I really like that the Lewisville dealership has been upgraded. It’s very clean and extremely professional. I didn’t have to wait for Charlie to come directly to my car and get my oil change started. Out More

by jswan2209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Nov 16, 2023 -

Lewisville Volkswagen responded

Thanks for the positive feedback on our new facilities! We're glad to know that you appreciated our upgraded dealership and Charlie's prompt service at Lewisville Volkswagen.

November 15, 2023

Brought my Jetta and my Atlas in to the Lewisville VW for the second time. Tim and the techs who worked on my vehicles were very professional. I was given a video to review which is pretty neat considering t More

by olvin.ag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Lewisville Volkswagen responded

We're delighted to know that you had a positive experience with Tim and our team at Lewisville Volkswagen. We strive to provide top-notch service, including the video review feature and comfortable waiting area amenities. Thanks for choosing us to take care of your Jetta and Atlas! We hope to see you again for any of your future needs!

November 11, 2023

I bought my Tiguan from Lewisville Volkswagen, because of their location’s proximity to my home. I have always been pleased with the ease of purchase and maintenance. More

by Amy T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Lewisville Volkswagen responded

Amy, we're glad to know that our location at Lewisville Volkswagen has been convenient for you and that your Tiguan purchase was a smooth process. Thanks for choosing us!

November 08, 2023

I really wish they would not require fifteen words in order to do this survey. More

by luckiej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Lewisville Volkswagen responded

Thank you for taking the time to leave Lewisville Volkswagen your five stars! We apologize for any inconvenience regarding the survey, but we do appreciate all our customers' feedback. Take care, and we'll see you next time!

November 07, 2023

Great service, communication, and overall experience. Very happy that i drive a Volkswagen and will continue to do so in the future. More

by 13eer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Lewisville Volkswagen responded

We're delighted to know you had a great experience with us at Lewisville Volkswagen! We appreciate your loyalty and look forward to serving all of your future VW needs. Safe travels in that new ride!

November 07, 2023

Prompt accurate service appointment which is always appreciated. Dealership was pleasant to wait in until my service was done. More

by QUICKGTP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Lewisville Volkswagen responded

We're glad to know you found our service prompt and accurate at Lewisville Volkswagen. We strive for a comfortable waiting area, so it's great to see that appreciated! Thanks for the review.

November 04, 2023

Was in a hurry to get my vehicle serviced so I tried another dealership. Mistake! More

by luckiej
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Lewisville Volkswagen responded

The Lewisville Volkswagen team is here to help with any of your future service needs!

November 03, 2023

My service guy was very helpful even helping with a couple of requests that i thought would cost extra but ended up at no cost! More

by mikey
Recommend Dealer
Yes
Employees Worked With
Rick Nowak
Nov 06, 2023 -

Lewisville Volkswagen responded

Mikey, it's great to know our team at Lewisville Volkswagen could assist you and exceed your expectations. We're always here for any of your service needs!

November 02, 2023

The video walk through is a very nice touch when bringing the car in for service. Rick was very personable and answered all my questions. Definitely a great experience. More

by OWENS.JASON.C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nowak
Nov 02, 2023 -

Lewisville Volkswagen responded

We're glad to know you appreciated the video walk-through and found our service helpful at Lewisville Volkswagen. It's great that Rick could assist with all your questions. Thank you for the feedback!

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