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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
926 Reviews

926 Reviews of Lewisville Volkswagen - Service Center

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November 22, 2023

Rick , The Service Supervisor has explained about the servicing clearly, It was really wonderful experience More

by SABY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nowak
Nov 25, 2023 -

Lewisville Volkswagen responded

We're so glad to know that you had a wonderful experience with our Service Supervisor at Lewisville Volkswagen. Your feedback is greatly appreciated, and we look forward to serving you again in the future!

November 21, 2023

Melissa was so great to work with. Fast friendly service. Will come back here again More

by Timh61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Lewisville Volkswagen responded

We are thrilled to hear that Melissa was great to work with. Thank you for choosing Lewisville Volkswagen. See you next time!

November 20, 2023

Although I usually don't come to this dealership, the service I got here was great. Tim was very helpful and patient with me as I was very prompt about getting my car fixed as soon as possible. More

by KAREMIZAGUIRRE109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Lewisville Volkswagen responded

Karem, we're glad to know that Tim and our team at Lewisville Volkswagen were able to provide you with great service. We appreciate your feedback and hope your car is running smoothly now!

November 19, 2023

Best VW dealership I have ever used! I have owned a. VE for a couple of decades! Thanks much! More

by annrwebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Larsen
Nov 20, 2023 -

Lewisville Volkswagen responded

We're touched by your glowing review! Thanks for choosing Lewisville Volkswagen time and time again - take care!

November 18, 2023

My experience in this dealer it was good, they take care well of my car. More

by hazelmorataya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Lewisville Volkswagen responded

Hazel, it's so delightful to hear you always have a stellar experience with the Lewisville Volkswagen team. We look forward to assisting you in the future!

November 16, 2023

I was very pleased with the service! No complaints. Charles was very respectful to me and my vehicle More

by kennonwashington
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Nov 17, 2023 -

Lewisville Volkswagen responded

Thank you for the review! We appreciate the kind feedback about Charles and hope to see you again at Lewisville Volkswagen!

November 16, 2023

I really like that the Lewisville dealership has been upgraded. It’s very clean and extremely professional. I didn’t have to wait for Charlie to come directly to my car and get my oil change started. Out More

by jswan2209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Nov 16, 2023 -

Lewisville Volkswagen responded

Thanks for the positive feedback on our new facilities! We're glad to know that you appreciated our upgraded dealership and Charlie's prompt service at Lewisville Volkswagen.

November 15, 2023

Brought my Jetta and my Atlas in to the Lewisville VW for the second time. Tim and the techs who worked on my vehicles were very professional. I was given a video to review which is pretty neat considering t More

by olvin.ag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Lewisville Volkswagen responded

We're delighted to know that you had a positive experience with Tim and our team at Lewisville Volkswagen. We strive to provide top-notch service, including the video review feature and comfortable waiting area amenities. Thanks for choosing us to take care of your Jetta and Atlas! We hope to see you again for any of your future needs!

November 11, 2023

I bought my Tiguan from Lewisville Volkswagen, because of their location’s proximity to my home. I have always been pleased with the ease of purchase and maintenance. More

by Amy T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Lewisville Volkswagen responded

Amy, we're glad to know that our location at Lewisville Volkswagen has been convenient for you and that your Tiguan purchase was a smooth process. Thanks for choosing us!

November 08, 2023

I really wish they would not require fifteen words in order to do this survey. More

by luckiej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Lewisville Volkswagen responded

Thank you for taking the time to leave Lewisville Volkswagen your five stars! We apologize for any inconvenience regarding the survey, but we do appreciate all our customers' feedback. Take care, and we'll see you next time!

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