Lewisville Volkswagen - Service Center

The people are polite and personable. I purchased the Platinum warranty and now see it was a waste of money. My VW Taos has computer issues and can’t be fixed. The issues come & go which I purchased the Platinum warranty and now see it was a waste of money. My VW Taos has computer issues and can’t be fixed. The issues come & go which makes it hard to fix according to service guy. My car died twice in the middle of intersection and I had to quickly put it into park and restart it. Cars were honking at me and I caused a traffic jam. Other issues are happening which began the first week I purchased it in Oct 2023. I will get a lawyer to handle it due to no help from VW More

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Wonderful people! Love the family feel and teamwork to get me in and out as quickly as possible! Thanks LVW! Love the family feel and teamwork to get me in and out as quickly as possible! Thanks LVW! More

The service department is great, been going there ever since I purchased my car. Drove more than 150 miles to get my car serviced. since I purchased my car. Drove more than 150 miles to get my car serviced. More

Excellent service and I love the way the dealership is organized now. It was redecorated since I was there and I like the new layout etc. organized now. It was redecorated since I was there and I like the new layout etc. More

I always experience good customer service at Lewisville VW's Service department. Thanks for helping me take care of my car! VW's Service department. Thanks for helping me take care of my car! More

We brought our car in because it has mad a very odd noise for the last 6 months. I had to take the day off and drop the car off and had to get a ride to and from the dealership. They couldn’t find anything for the last 6 months. I had to take the day off and drop the car off and had to get a ride to and from the dealership. They couldn’t find anything wrong, but we got the car back and immediately the noise is just as bad as ever. It is very apparent and if someone would have driven the car for more than a minute im sure they would have heard it. Now we’re still stuck with a car that continues to make awful noises with no solution. More

Very efficient and smooth! The waiting room was fully stocked. The staff were courteous and helpdul The waiting room was fully stocked. The staff were courteous and helpdul More

Exceptional treatment. The best car service ever obtained. Courteous, informed, helpful agent that looked for the best customer advantages. He showed me how to change the k The best car service ever obtained. Courteous, informed, helpful agent that looked for the best customer advantages. He showed me how to change the key's battery. More

Tim and the team was great! From check in to the shuttle which took me home - all great! From check in to the shuttle which took me home - all great! More