Lewisville Volkswagen - Service Center

Melissa and her team have been fantastic. They send me a video overview of the work done, offer a shuttle service, and are all upbeat and friendly. Has more of a Mom and Pop shop feel. Can't They send me a video overview of the work done, offer a shuttle service, and are all upbeat and friendly. Has more of a Mom and Pop shop feel. Can't rate them high enough. More

Tim is a fantastic service advisor. I really appreciate him and the technician videos that help explain needed repairs. I really appreciate him and the technician videos that help explain needed repairs. More

Always outstanding service. They stay in touch. Used the shuttle. The driver is very friendly. Great dealership. Will continue to use them. They stay in touch. Used the shuttle. The driver is very friendly. Great dealership. Will continue to use them. More

I've been here twice to correct issues another dealer hadn't. Even though I didn't buy my car here, they treated me as if I did. Even though I didn't buy my car here, I'll never take it anywhere else. Gr hadn't. Even though I didn't buy my car here, they treated me as if I did. Even though I didn't buy my car here, I'll never take it anywhere else. Great service. More

My very first time and I had a great time talking to Melissa, who made it easy for me to understand what job needed to be done to fix my VW Jetta. Thank you again for all you do. Melissa, who made it easy for me to understand what job needed to be done to fix my VW Jetta. Thank you again for all you do. More

Honestly, it was questionable when i started going here. Bc i moved, they never have loaner cars when i go. Which is wierd! Lol however, I appreciate the update videos. I owned a Acura, and never did i get Bc i moved, they never have loaner cars when i go. Which is wierd! Lol however, I appreciate the update videos. I owned a Acura, and never did i get one. With VW, my service lady was cool, greater and the job was done right! More

Tim Larson was a great service adviser. He worked with me from start to finish to keep me informed on what to expect and the status of my repairs. My technician Max Duncan sent me a great He worked with me from start to finish to keep me informed on what to expect and the status of my repairs. My technician Max Duncan sent me a great video of my inspection showing me his recommended repairs that helped me make a decision on what I wanted to get done. More

First time getting my vehicle serviced at this dealership. The staff was very friendly and courteous. The time given to me about give long the service will take was exactly as I was told. Their de dealership. The staff was very friendly and courteous. The time given to me about give long the service will take was exactly as I was told. Their detail service is nothing more than a vacuum n wash. I think it could be a little bit more like wheel cleaning and fragrance but that’s just me. lol. I will be returning in the future. And hopefully the service will continue to shine unlike other dealerships I have used in the past. More

Professional staff and very top notch service. Melissa especially was informative throughout the process. I really loved that they sent me a comprehensive video of the service being done on my car Melissa especially was informative throughout the process. I really loved that they sent me a comprehensive video of the service being done on my car, great feature! Will definitely be returning. More

Clean ing is kind of not good, rest of the things are fine and good fine and good More