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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
954 Reviews

954 Reviews of Lewisville Volkswagen - Service Center

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January 15, 2024

Excellent experience. Always punctual and professional. We needed a tire repair, and the young man helping us, was up front about hiw ling it would take. Also washed my More

by Prettynyssa2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember his name, he was new.
Jan 15, 2024 -

Lewisville Volkswagen responded

Thanks for sharing your excellent experience with us! The team at Lewisville Volkswagen is committed to professionalism and efficiency, and we're so glad your repairs went smoothly. Drive safely!

January 11, 2024

Melissa Ortiz is always helpful! I mistakenly spilled my coffee and she was gracious enough to spring into action to help! Charles White helped me with my oil change processing an More

by TONYAMRILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Lewisville Volkswagen responded

Tonya, we're glad to know Melissa and Charles were able to assist you at Lewisville Volkswagen. We appreciate your kind words about their helpfulness!

January 11, 2024

The best dealership in town. Replaced my headlight in an hour and inspected my car. Gave me competitive rate for labor. I feel very secure recommending this place and I always fe More

by abilova.dariga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Lewisville Volkswagen responded

We're glad to know you had a positive experience at Lewisville Volkswagen! It's our goal to provide efficient and reliable service. Thank you for your trust and recommendation, we look forward to serving you again in the future!

January 11, 2024

Great job. Repairs done timely and under budget. Service managers were very professional. Will use them again. More

by coachdana8197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Lewisville Volkswagen responded

We're glad to know that our team at Lewisville Volkswagen was able to provide you with timely and budget-friendly service! We appreciate your feedback and look forward to assisting you again in the future!

January 09, 2024

Tim Larsen is great to work with. He is patient and gets the job done. More

by nofilbarlas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Lewisville Volkswagen responded

Thank you for reviewing Tim and Lewisville Volkswagen! We hope you have a great day!

January 09, 2024

Great service thanks for your help. Couldn’t have done it without you thanks again More

by B.KOESTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Lewisville Volkswagen responded

Thank you for working with the Lewisville Volkswagen team! It was our pleasure to assist you!

January 09, 2024

Serviced my vehicle based upon the necessary service. They provided a quote for services that were not included in my service appointment for me to review and decide on later. More

by knoell88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Lewisville Volkswagen responded

We're glad to know that you found our service at Lewisville Volkswagen helpful and transparent. We always aim to provide detailed information for your consideration. Thanks for sharing your experience!

January 06, 2024

From original phone call to getting my car taken care of I was well treated. More

by barbriyel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2024 -

Lewisville Volkswagen responded

Thank you for leaving Lewisville Volkswagen a five-star review! We are glad that you had a positive experience with our team. See you down the road!

January 06, 2024

They repaired my car in a speedy manner and made sure I was dropped off and picked up from my work. Very satisfied customer. More

by Gypsie Riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
Jan 08, 2024 -

Lewisville Volkswagen responded

We're glad to know you had a positive experience with our team at Lewisville Volkswagen. We always aim for efficient service and customer satisfaction! Thanks for your review.

January 06, 2024

Ralph really care about customer. While waiting for service being completed, I regularly got updates about results. More

by Yevgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph
Jan 08, 2024 -

Lewisville Volkswagen responded

Yevgen, it's great to know that Ralph kept you well-informed during your service visit at Lewisville Volkswagen. We appreciate the positive feedback!

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