Lewisville Volkswagen - Service Center

Thanks again Tim in service for taking care of me just like you have for the past 18years. Thanks to the sales department for the loaner. like you have for the past 18years. Thanks to the sales department for the loaner. More

I travel all over the country and it’s extremely hard to make an appointment at a dealership. I needed a new head lamp and only had basically lunch break to get it done. I called the dealership and Mike sai make an appointment at a dealership. I needed a new head lamp and only had basically lunch break to get it done. I called the dealership and Mike said come on down. Got the light replaced and back to work without being late. Kudos to Mike and the service staff. More

I recommend this dealership for the service department. Sales department is not recommended. Tim Larsen in Service is efficient and knowledgeable. I will continue to go to Tim for work on my Passat. I Sales department is not recommended. Tim Larsen in Service is efficient and knowledgeable. I will continue to go to Tim for work on my Passat. I will not purchase another vehicle from Lewisville Volkswagen. Partly, my fault for not getting the 2018 inspected by a mechanic of my choosing. After only 9 months of ownership there have been far too many repairs needed.... Lewisville Volkswagen doesn't seem to care, my car my problem. Also agree with another review I saw on here, regarding interest rate being high for my credit score. My fault for accepting the deal. I refinanced the loan as soon as possible, 2% lower interest rate. More

Great Service, Highly recommended! Friendly staff. Will definitely choose again this dealership. My car has been cared professionally. Friendly staff. Will definitely choose again this dealership. My car has been cared professionally. More

Tim Larsen is helpful, knowledgeable and professional. Great customer service every time we need service on our VW. Great customer service every time we need service on our VW. More

Tim was honest and forthcoming with cost and needs. I appreciated that very much. The video of the work done on my VW beetle was clear and good. I appreciated that very much. The video of the work done on my VW beetle was clear and good. More

The service department is the best! ! Melissa took care of everything! Very satisfied !! Lewisville Volkswagen is the place to go. ! Melissa took care of everything! Very satisfied !! Lewisville Volkswagen is the place to go. More

Great experience! Tim was very kind and professional. He explained me everything about the car. Great customer service! Fast service Tim was very kind and professional. He explained me everything about the car. Great customer service! Fast service More

Trying calling service department to speak with a person, nearly impossible. Have to leave several voicemails to hear back, last time I buy a Volkswagen from this place. Can have all the warranties but doesn nearly impossible. Have to leave several voicemails to hear back, last time I buy a Volkswagen from this place. Can have all the warranties but doesn’t matter can never talk to a person. More

Professional, courteous and got my vehicle back in a timely manner. Charles was good to work with timely manner. Charles was good to work with More