Lewisville Volkswagen - Service Center

First time getting my vehicle serviced at this dealership. The staff was very friendly and courteous. The time given to me about give long the service will take was exactly as I was told. Their de dealership. The staff was very friendly and courteous. The time given to me about give long the service will take was exactly as I was told. Their detail service is nothing more than a vacuum n wash. I think it could be a little bit more like wheel cleaning and fragrance but that’s just me. lol. I will be returning in the future. And hopefully the service will continue to shine unlike other dealerships I have used in the past. More

Honestly, it was questionable when i started going here. Bc i moved, they never have loaner cars when i go. Which is wierd! Lol however, I appreciate the update videos. I owned a Acura, and never did i get Bc i moved, they never have loaner cars when i go. Which is wierd! Lol however, I appreciate the update videos. I owned a Acura, and never did i get one. With VW, my service lady was cool, greater and the job was done right! More

Clean ing is kind of not good, rest of the things are fine and good fine and good More

The service department is great, been going there ever since I purchased my car. Drove more than 150 miles to get my car serviced. since I purchased my car. Drove more than 150 miles to get my car serviced. More

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Wonderful people! Love the family feel and teamwork to get me in and out as quickly as possible! Thanks LVW! Love the family feel and teamwork to get me in and out as quickly as possible! Thanks LVW! More

Excellent service and I love the way the dealership is organized now. It was redecorated since I was there and I like the new layout etc. organized now. It was redecorated since I was there and I like the new layout etc. More

I always experience good customer service at Lewisville VW's Service department. Thanks for helping me take care of my car! VW's Service department. Thanks for helping me take care of my car! More

We brought our car in because it has mad a very odd noise for the last 6 months. I had to take the day off and drop the car off and had to get a ride to and from the dealership. They couldn’t find anything for the last 6 months. I had to take the day off and drop the car off and had to get a ride to and from the dealership. They couldn’t find anything wrong, but we got the car back and immediately the noise is just as bad as ever. It is very apparent and if someone would have driven the car for more than a minute im sure they would have heard it. Now we’re still stuck with a car that continues to make awful noises with no solution. More

Very efficient and smooth! The waiting room was fully stocked. The staff were courteous and helpdul The waiting room was fully stocked. The staff were courteous and helpdul More