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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
926 Reviews

926 Reviews of Lewisville Volkswagen - Service Center

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January 24, 2024

It was great, forgot who took care of me but they did a good job and even cleaned my car. More

by jaycivrichardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Lewisville Volkswagen responded

We are glad to hear that our team provided excellent service and a satisfactory detail! Thank you for choosing Lewisville Volkswagen!

January 23, 2024

Why do I have to write an essay? This is worse than cover letters. Can't I just give them 5 stars? More

by Krasswerk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Lewisville Volkswagen responded

We are grateful for your feedback and this 5-star rating of Lewisville Volkswagen! Thank you!

January 23, 2024

They fixed the problem in a timely manner and kept me up to date when finished. More

by CH199RACING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Lewisville Volkswagen responded

Thank you for stopping in for service at Lewisville Volkswagen! We appreciate your five-star review. Safe travels!

January 23, 2024

The cost for 40k service and brake pad replacement is outrageous. However, the service was excellent. More

by jeril.kannampuzha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Eagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Lewisville Volkswagen responded

Jeril, we're glad to know you found our service excellent at Lewisville Volkswagen. We understand your concerns about the cost and appreciate your feedback. Thank you for choosing us!

January 18, 2024

Ralph was very welcoming and was attentive to my concerns. My daughters car battery was slow in starting the car. Thankfully, Ralph got everything handled (warranty) before she left for college. More

by SANDMU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph
Jan 18, 2024 -

Lewisville Volkswagen responded

We're glad to know that our team at Lewisville Volkswagen, especially Ralph, was able to address your concerns promptly and efficiently. It's important for us that you feel confident in the service we provide. Safe travels for your daughter as she heads off to college!

January 18, 2024

I needed a tire check and the employee was able to tell me what was the issue so I appreciated that More

by magyv_x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph
Jan 18, 2024 -

Lewisville Volkswagen responded

It is great to hear that our team took care of your tire issue promptly! Thank you for trusting Lewisville Volkswagen with your service needs.

January 17, 2024

it turn out to be good thank you for your service i will come back More

by Russellrue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Lewisville Volkswagen responded

We love seeing 4-star reviews. Thanks, Russell!

January 17, 2024

This is the only place I bring my VWs for service. I have a 2005 Jetta and a 2023 ID.4. I don't trust my cars to anyone else. I have been coming here since 2008 and always had great service. They a More

by kadle74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Lewisville Volkswagen responded

We're so glad to be your trusted service center for all these years at Lewisville Volkswagen. We appreciate your loyalty and will continue striving to provide quick and thorough services for your 2005 Jetta and 2023 ID.4!

January 17, 2024

Great service, kept me updated throughout the repair process and extremely helpful in solving all the issues with the car. Tim Larsen is the best. More

by rvandercolff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Lewisville Volkswagen responded

We're glad to know that you had a great service experience with us at Lewisville Volkswagen! Tim and our team are always here to keep you updated and help solve any issues. Thanks for the review!

January 17, 2024

This is my third leased vehicle from Lewisville WV - it’s a great place. Tim Larson is friendly and very helpful. More

by KATRINA.HENDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jibril Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Lewisville Volkswagen responded

Katrina, we're delighted to know that you've had a great experience with Tim Larson at Lewisville Volkswagen. Thank you for your continued support and loyalty!

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