Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Lewisville Volkswagen - Service Center
Lewisville, TX
930 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
930 Reviews of Lewisville Volkswagen - Service Center
Sort by
January 25, 2024
It took the dealership three months to have a loaner car available for us. We requested it one week after taking delivery of our id.4 We dropped off our vehicle and after they had it for 3 weeks we final available for us. We requested it one week after taking delivery of our id.4 We dropped off our vehicle and after they had it for 3 weeks we finally called to see what the hold up was because the service advisor never called us. The entire repair took the better part of a month (for a central locking module programming reset) and there was practically no communication from the service advisor, except for when it was time to pick up the car. More
by Markorami21
Employees Worked With
January 24, 2024
All of the folks in the service and parts departments have been instrumental in keeping my 2006 Jetta TDI on the road! have been instrumental in keeping my 2006 Jetta TDI on the road! More
by LIFERFLY
Verified CustomerJanuary 24, 2024
Charles at the service department was great. Unfortunately they could not help me with remote start on my vehicle since it is a new model. Unfortunately they could not help me with remote start on my vehicle since it is a new model. More
by CONSUELO_HERAS
Employees Worked With
Charles
January 24, 2024
I am very happy with the staff I met. They are very friendly and very professional. They are very friendly and very professional. More
by GUSTAVOMELO1962
Employees Worked With
January 24, 2024
It was great, forgot who took care of me but they did a good job and even cleaned my car. good job and even cleaned my car. More
by jaycivrichardson
January 23, 2024
The cost for 40k service and brake pad replacement is outrageous. However, the service was excellent. outrageous. However, the service was excellent. More
by jeril.kannampuzha
Employees Worked With
January 23, 2024
Why do I have to write an essay? This is worse than cover letters. Can't I just give them 5 stars? This is worse than cover letters. Can't I just give them 5 stars? More
by Krasswerk
Employees Worked With
January 23, 2024
They fixed the problem in a timely manner and kept me up to date when finished. to date when finished. More
by CH199RACING
Employees Worked With
January 18, 2024
Ralph was very welcoming and was attentive to my concerns. My daughters car battery was slow in starting the car. Thankfully, Ralph got everything handled (warranty) before she left for college. concerns. My daughters car battery was slow in starting the car. Thankfully, Ralph got everything handled (warranty) before she left for college. More
by SANDMU
Employees Worked With
Ralph
