Back

Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
930 Reviews

930 Reviews of Lewisville Volkswagen - Service Center

Sort by
February 08, 2024

Excellent service on time! Shuttle service was fast! Fixed vehicle and had parts in stock More

by leanne3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Lewisville Volkswagen responded

Thank you for sharing your great experience with our team at Lewisville Volkswagen! We hope you have a lovely day!

February 08, 2024

Was helped right away. Really appreciated the email visuals and updates! A awesome that a wash was included. More

by kbstone5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Lewisville Volkswagen responded

We're glad to know you had a positive experience at Lewisville Volkswagen and appreciated the updates! It's our pleasure to include that car wash. Thanks for your review!

February 08, 2024

Sales team was great. I didn't feel like the finance office was trying to rip me off somehow like I normally do in other dealerships. The transaction was fair and everyone More

by stevenjsolis
Recommend Dealer
Yes
Employees Worked With
Jibril Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Lewisville Volkswagen responded

Steven, we're glad to know you had a great experience with our sales team at Lewisville Volkswagen. We always aim for fair and transparent transactions. Thanks for the positive feedback!

February 07, 2024

Great, friendly team. No haggle or hassle, accepted my car ahead of drop off and had it ready as promised. More

by Hellohideme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Lewisville Volkswagen responded

We're glad to know that you had a hassle-free experience with us at Lewisville Volkswagen. We always aim for efficiency and friendliness in our service. Thanks for the review!

February 07, 2024

Went in for annual oil change and checkup. Service was a good experience and very fast. More

by bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Lewisville Volkswagen responded

Bruce, it was our pleasure to assist you. Thank you from all of us here at Lewisville Volkswagen!

February 07, 2024

Went in for oil change . Service was a good . Wait time was around 2 Hrs More

by pradipta.chatterjee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Lewisville Volkswagen responded

We appreciate your business and your review! Thanks from the Lewisville Volkswagen Team, Pradipta.

February 06, 2024

Malik and Tim were great and very helpful. Extra fluff to meet minimum word count More

by DCHO1
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malik
Feb 07, 2024 -

Lewisville Volkswagen responded

Thank you for this kind shoutout to Malik and Tim at Lewisville Volkswagen! We truly appreciate it!

February 05, 2024

We had a very polite and knowledgeable service representative during the service visit. Great service. More

by RBARCENA07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lewisville Volkswagen responded

We're glad to know you had a positive experience with our service representative at Lewisville Volkswagen. Thanks for your kind words about our great service!

February 03, 2024

I made an appointment to get my tire rotated. After they inspected my vehicle, they said that my coolant and brake fluid were getting dark and needed replacement. I just got those changed 3k mile More

by Harry
Recommend Dealer
No
Employees Worked With
RALPH JEAN-LOUIS
Feb 05, 2024 -

Lewisville Volkswagen responded

Harry, I'm sorry to read about your recent experience. It's clear that we didn't meet our usual high standards of service and for this, I apologize. I'd like the opportunity to make things right and ensure you receive the quality care you deserve. Please reach out at your earliest convenience so I can address these issues directly with you. Thank you, Jimmy Foster - Service Director - (972) 538-0570

February 03, 2024

Great service as usual. Took a little longer than expected, waiting for a part, but great service once they were here. More

by coreyacole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lewisville Volkswagen responded

Corey, we appreciate your patience and understanding while waiting for the part. We're glad to know you were satisfied with our service at Lewisville Volkswagen!

...
13
...