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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
926 Reviews

926 Reviews of Lewisville Volkswagen - Service Center

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February 13, 2024

Ralph was professonal, friendly, engaging and personable. Ralph was able to accomodate my first 10K mileage service on Saturday! More

by dwamtg22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jibril Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph in Service Dept
Feb 13, 2024 -

Lewisville Volkswagen responded

We're so glad to know that Ralph was able to accommodate your 10K mileage service on a Saturday at Lewisville Volkswagen! We appreciate the positive feedback and look forward to serving you again in the future.

February 11, 2024

Professional. Friendly. Courteous. Upon arrival, for my scheduled appointment, I was warmly greeted by Melissa; my service representative. Melissa and I had visite More

by c.k.watts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Lewisville Volkswagen responded

We're delighted to know that Melissa made your visit feel like catching up with a friend and guided you through the repair process at Lewisville Volkswagen. It's great to have such positive feedback, thank you!

Feb 12, 2024 -

c.k.watts responded

Great service is hard to come by, from anywhere, these days. Lewisville seems to have mastered it!

February 10, 2024

Fast and efficient was in and out same day! Car was washed and cleaned and delivered to me upfront! More

by KLAHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Lewisville Volkswagen responded

Thanks so much for sharing your experience and leaving Lewisville Volkswagen a five-star review! We are glad that everything went smoothly and your vehicle is looking like new. Until next time!

February 10, 2024

The service is very efficient. The technician is very polite, informative and professional. It’s an excellent experience. More

by yyhaooo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylon Patterson
Feb 12, 2024 -

Lewisville Volkswagen responded

We're glad to know you had an excellent experience with our service team at Lewisville Volkswagen! We strive for efficiency and professionalism, so it's great to see that reflected in your visit. Thanks for the review!

February 09, 2024

Incredible service from start finish. Melissa was extremely helpful throughout the entire process. I came in to have a few things fixed and received a detailed video of my car along with More

by christian thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Land: 5 Stars
Feb 09, 2024 -

Lewisville Volkswagen responded

Christian, we're delighted to know that Melissa and our team at Lewisville Volkswagen provided you with top-notch service. It's great to have your continued support as a valued customer! Enjoy the ride in your Volkswagen!

February 08, 2024

Was helped right away. Really appreciated the email visuals and updates! A awesome that a wash was included. More

by kbstone5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Lewisville Volkswagen responded

We're glad to know you had a positive experience at Lewisville Volkswagen and appreciated the updates! It's our pleasure to include that car wash. Thanks for your review!

February 08, 2024

Sales team was great. I didn't feel like the finance office was trying to rip me off somehow like I normally do in other dealerships. The transaction was fair and everyone More

by stevenjsolis
Recommend Dealer
Yes
Employees Worked With
Jibril Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Lewisville Volkswagen responded

Steven, we're glad to know you had a great experience with our sales team at Lewisville Volkswagen. We always aim for fair and transparent transactions. Thanks for the positive feedback!

February 08, 2024

The service was fast! They always take care of me when my car is serviced! More

by anastasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Lewisville Volkswagen responded

Thank you for stopping by to review Lewisville Volkswagen! We truly appreciate your feedback!

February 08, 2024

Excellent service on time! Shuttle service was fast! Fixed vehicle and had parts in stock More

by leanne3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Lewisville Volkswagen responded

Thank you for sharing your great experience with our team at Lewisville Volkswagen! We hope you have a lovely day!

February 07, 2024

Went in for annual oil change and checkup. Service was a good experience and very fast. More

by bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Lewisville Volkswagen responded

Bruce, it was our pleasure to assist you. Thank you from all of us here at Lewisville Volkswagen!

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