Lewisville Volkswagen - Service Center

Told me it would take half a day, but they managed to get it done an hour… but didn’t bother to let me know when it was done. Not impressed, but it was my first time using the dealership, so I will let it sl it done an hour… but didn’t bother to let me know when it was done. Not impressed, but it was my first time using the dealership, so I will let it slide for now. More

Excellent price for service. Easy drop off. Fix done quickly. Easy pick up. Will come back. Easy drop off. Fix done quickly. Easy pick up. Will come back. More

I was promptly greeted by the service staff and had my vehicle processed and ready to go within a few minutes! vehicle processed and ready to go within a few minutes! More

It was so easy to schedule my appointment and they got me in very fast. Everyone was nice and my car got fixed quick. in very fast. Everyone was nice and my car got fixed quick. More

The team was great. I love that I can send a text to alter the service being conducted. I love that I can send a text to alter the service being conducted. More

Tim Larsen and team did a great job with my service and communicated well as needed. communicated well as needed. More

Service was good and professional. Sending pictures is a value added. I wish it would have been faster, though. Sending pictures is a value added. I wish it would have been faster, though. More

Had to take my new car in for a minor fix. Darin in Service was able to get it in and out quickly for me! I purchased the car last month from Brian K. He's the guy you need to go to if you are Darin in Service was able to get it in and out quickly for me! I purchased the car last month from Brian K. He's the guy you need to go to if you are looking for a new vehicle! He's THE BEST!!! Thank you VW of Lewisville! I love my new Atlas!! More

Great job. It is nice sending video to client regarding of what maintenance they are doing in the vehicle. It is nice sending video to client regarding of what maintenance they are doing in the vehicle. More

Melissa provided exceptional assistance and thoroughly explained everything. She handled the process of repairing the damage we caused with ease and professionalism. I will always seek her assistance when explained everything. She handled the process of repairing the damage we caused with ease and professionalism. I will always seek her assistance when bringing my car to Lewisville VW. Fortunately, I didn't need to leave the car overnight, and they completed the repairs on the same day. Although they don't offer loaner cars, I hope they consider changing this policy for cases where overnight stays are necessary. Nevertheless, I was pleased with their same-day service. Lewisville VW provides a shuttle service to drop customers off at work while their car is being serviced. I highly recommend them for any VW needs. More