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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
946 Reviews

946 Reviews of Lewisville Volkswagen - Service Center

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April 07, 2025

Melissa and your service crew did a great job. I was in and out within an hour and a half. Again, great job. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Lewisville Volkswagen responded

John, we're delighted to hear that Melissa and the service crew at Lewisville Volkswagen provided you with such efficient service. Thanks for sharing your experience!

April 03, 2025

The folks at Lewisville Volkswagen, service department, consistently do a great job! Means a lot! More

by campbellsheree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liam
Apr 03, 2025 -

Lewisville Volkswagen responded

Your feedback is much appreciated! Thank you for supporting Lewisville Volkswagen.

April 03, 2025

Satisfied with their work even when 3 recalls of very short time done at the same time More

by ravinder
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Avila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Lewisville Volkswagen responded

We love seeing 4-star reviews. Thanks, Ravinder, for stopping in at Lewisville Volkswagen for service.

March 31, 2025

The Lewisville VW dealership did a great job. I went there for a service on my 2024 Atlas and left with an upgrade. Joe in finance did a great job answering all of my questions and Matt was very More

by Gypsie Riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt & Joe
Apr 01, 2025 -

Lewisville Volkswagen responded

Gypsie, we're delighted to hear that Joe and Matt provided you with excellent service at Lewisville Volkswagen. Enjoy your upgraded SUV!

March 13, 2025

Purchased a used car from them a couple of weeks ago and the process was fast and easy, a few days later however the check engine light came on and I called the dealer and they told me to bring it back asap More

by CD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Enrichs was the primary person helping me, but also spoke with Melissa
Mar 13, 2025 -

Lewisville Volkswagen responded

Thank you for sharing your experience with us! We're glad to hear that Michael and the Lewisville Volkswagen team ensured everything was resolved smoothly and your new vehicle's maintenance was covered free of charge. Enjoy the ride!

March 12, 2025

Always receive good service from the service department. Will keep servicing my Volkswagen here as long as I have my car. More

by puigmauricio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
Mar 12, 2025 -

Lewisville Volkswagen responded

We're delighted to hear that you're consistently satisfied with our service department at Lewisville Volkswagen! We look forward to continuing to take care of your vehicle for many miles ahead.

March 12, 2025

Service was great. I called in for the problem. They got me in and fixed the issue. More

by DEBRA LINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Lewisville Volkswagen responded

Debra, it means so much to us to see your review! Thanks from the team at Lewisville Volkswagen.

March 04, 2025

My recall service was thorough and Mike did a great job to keep me informed on the progress. Well done! More

by ladandbsd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 05, 2025 -

Lewisville Volkswagen responded

We're delighted to hear that Mike kept you well-informed during your recall service at Lewisville Volkswagen. Thank you for sharing your positive experience with us!

March 01, 2025

I took my Jetta in for a factory recall. Tim and the service team were extremely professional and prompt. They had me and my car out of there in under 2 hours as promised. She even got detai More

by Krc2263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Lewisville Volkswagen responded

We're delighted to hear that Tim and the service team at Lewisville Volkswagen provided such efficient and professional service for your Jetta's factory recall. It's great to know they exceeded expectations, including a complimentary detail! Thank you for sharing this positive experience with us.

March 01, 2025

I was very pleased with the service and the promptness of Lewisville Volkswagen as usual. I would recommend them to anyone! More

by claw_focus_3w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Mar 03, 2025 -

Lewisville Volkswagen responded

We're delighted to hear that you had another great experience with us at Lewisville Volkswagen! Thank you for recommending our services, and we look forward to assisting you again in the future.

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