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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
929 Reviews

929 Reviews of Lewisville Volkswagen - Service Center

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December 28, 2024

The dealership was prompt and ready for intake of vehicle and getting me a ride home as well as notifying me upon completion of job. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Lewisville Volkswagen responded

We're glad to hear that our team at Lewisville Volkswagen provided you with efficient service and kept you informed throughout the process. Thank you for sharing your experience!

December 07, 2024

Excellent place for the vehicle service. They did an excellent job on my car. Highly recommend this dealership for car service. More

by malvi428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lewisville Volkswagen responded

Thank you for recommending Lewisville Volkswagen! We're delighted to hear that your car service experience was excellent. We look forward to assisting you in the future!

December 06, 2024

The team led by Melissa this Saturday morning was professional and efficient. The dealership was clean and new. The waiting area was fully stocked with amenities. Good experience ty to Melissa 👷🫡 More

by Drivesavdub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lewisville Volkswagen responded

We're delighted to hear that Melissa and the team provided a professional and efficient experience at Lewisville Volkswagen. It's great to know you enjoyed our clean dealership and well-stocked waiting area. Thank you for sharing your positive feedback!

November 27, 2024

Service was friendly, fast & great! And resolved an issued we had on the back windshield. More

by DEBRA LINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Lewisville Volkswagen responded

Thank you for the positive review of Lewisville Volkswagen, Debra!

November 16, 2024

Tim - your service has been superb for over 7 years and our three VW vehicles More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Eagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Lewisville Volkswagen responded

Diane, thank you for your ongoing trust in Tim and the Lewisville Volkswagen team to keep your vehicle running like new. See you next time!

November 12, 2024

I took my car in for a 70K service and to have a few nagging issues diagnosed (those creep up with an 8-year-old car). Melissa, my Service Rep, was fantastic through the whole process. She was thorough More

by LH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Lewisville Volkswagen responded

Thank you for sharing your experience! We're delighted to hear that Melissa and the Lewisville Volkswagen team provided such thorough service and got your car running like new. We appreciate your kind words, and we're here whenever you need us in the future!

October 30, 2024

Responsive, and thorough, always takes good care of our VWs. Service videos and estimate with approval software are convenient and helpful. More

by bsmall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Lewisville Volkswagen responded

Thank you for highlighting the convenience and thoroughness of our service at Lewisville Volkswagen! We're glad to know that our videos and approval software enhance your experience. We appreciate your trust in us to take care of your Volkswagens!

October 17, 2024

The service on my vehicle was completed quickly and all of the staff were friendly. More

by Howard_M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malik Johnson
Oct 17, 2024 -

Lewisville Volkswagen responded

Thanks for trusting Lewisville Volkswagen with your vehicle's maintenance, Howard. Here's to smooth, safe miles ahead!

October 15, 2024

Tim at Lewisville VW is a major reason why I continue to service at Lewisville. He makes sure my car is taken care of and everything is explained. More

by Dwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Lewisville Volkswagen responded

Dwayne, we're delighted to hear that Tim has been a key part of your positive experience at Lewisville Volkswagen. Thank you for trusting us with your car's care!

October 13, 2024

Melissa was extremely helpful during my service appointment. Will definitely be going back to Lewisville VW for my next service appointment or a new vehicle. More

by richardleeadams88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Lewisville Volkswagen responded

Richard, we're delighted to hear that Melissa provided such great assistance during your visit at Lewisville Volkswagen. We look forward to welcoming you back for future service or when you're ready for a new vehicle!

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