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Lewisville Volkswagen

Lewisville, TX

4.7
2,626 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,626 reviews

January 29, 2024

This was the best experience I have had! Erik was amazing! We felt so welcomed! More

by coriccox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Zach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Lewisville Volkswagen responded

Thanks for highlighting Erik's stellar service! The Lewisville Volkswagen Team wishes you happy miles ahead - take care!

January 28, 2024

Great experience. Jibril and Drew were very accommodating and made the entire process very simple More

by Abhi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jibril Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Gassner
Jan 29, 2024 -

Lewisville Volkswagen responded

Thank you for the review! We appreciate the kind feedback about Jibril and Drew and hope to see you again at Lewisville Volkswagen. Safe travels!

January 28, 2024

It was an amazing experience! I am a first time buyer and they answered all my questions. They also made the process simple. Not only were they very helpful but they were super k More

by Emily Herrera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Koestner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Lewisville Volkswagen responded

Emily, we're delighted to know that your first-time buying experience at Lewisville Volkswagen was amazing and straightforward. We always aim to be helpful and friendly! Thanks for the review.

January 27, 2024

They did a fine job in all respects. Well, your system wants more words. Why do I need to bloviate like a Democrat,? my first sentence was quite clear. More

by LANCER38J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith the driver that provided transport was great
Jan 29, 2024 -

Lewisville Volkswagen responded

We appreciate your straightforward feedback! It's great to know that you had a positive experience at Lewisville Volkswagen. We're here if you need anything else in the future.

January 27, 2024

Great experience with a woderful sales team. No pressure. Answered all my questions and help to put my daughter in the correcct car. More

by tomoneill1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Koestner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hussain Jafri
Jan 29, 2024 -

Lewisville Volkswagen responded

We're glad to know our sales team at Lewisville Volkswagen was able to assist you and your daughter in finding the right car. Thanks for sharing your positive experience with us!

January 27, 2024

Earlier in parts & Tim in service were fantastic. Highly recommend this dealership. They got us in & out quick. More

by BARB1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie parts dept
Jan 29, 2024 -

Lewisville Volkswagen responded

Thanks for the high recommendation and positive review! We're glad to know our parts and service teams at Lewisville Volkswagen were able to assist you efficiently. Safe travels ahead!

January 26, 2024

The woman that scheduled my service is rude and demeaning to customers over the phone. My service advisor was slightly rude from the beginning however he did end up getting me a rental to use during the serv More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darin McKinney 5 stars!
Jan 26, 2024 -

Lewisville Volkswagen responded

Amanda, I'm sorry to read about your mixed experience with us. We aim for consistent excellence in customer service and assistance, and it seems we fell short during your visit. However, I'm glad to know that Darrin was able to provide a positive impact on your overall experience! Your feedback is important and will be used as a learning opportunity for our team. If you'd like to discuss this further or have any other concerns, please feel free to reach out to me directly. Thank you, Jimmy Foster - Service Director - (972) 538-0570

January 26, 2024

I dropped into the dealership, not knowing that they closed within 10 minutes of my arrival. Miguel Rodriguez was absolutely amazing. He walked us through the entire process, and was very friendly and e More

by vpuente86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Lewisville Volkswagen responded

We're so glad to know that Miguel and our team at Lewisville Volkswagen were able to assist you, even just before closing time! We appreciate your recommendation and we hope you're enjoying your new car.

January 26, 2024

Drew and Christian were very accommodating and provided good feedback on the Sales side. The sales process was not aggressive, yet Informative. David M assisted as a trusted advisor to finalize the paperw More

by rknights0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Gassner
Jan 26, 2024 -

Lewisville Volkswagen responded

We're so glad to know that Drew, Christian and David made your experience at Lewisville Volkswagen a positive one! Our team always aims to provide informative service without pressure. Thanks for recognizing their efforts - enjoy your new ride!

January 26, 2024

Tim was great. Explained everything as things went along. Kept in contact during the whole process. More

by LBROWN1391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Lewisville Volkswagen responded

We are glad to hear that Tim provided excellent service. Thank you for choosing Lewisville Volkswagen!

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