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Lewisville Volkswagen
Lewisville, TX
2,529 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,529 reviews
October 02, 2024
I recommend this dealership for the service department. Sales department is not recommended. Tim Larsen in Service is efficient and knowledgeable. I will continue to go to Tim for work on my Passat. I Sales department is not recommended. Tim Larsen in Service is efficient and knowledgeable. I will continue to go to Tim for work on my Passat. I will not purchase another vehicle from Lewisville Volkswagen. Partly, my fault for not getting the 2018 inspected by a mechanic of my choosing. After only 9 months of ownership there have been far too many repairs needed.... Lewisville Volkswagen doesn't seem to care, my car my problem. Also agree with another review I saw on here, regarding interest rate being high for my credit score. My fault for accepting the deal. I refinanced the loan as soon as possible, 2% lower interest rate. More
by tomhogle315
October 01, 2024
This place rocks! !!! Great sales and service staff that’s always going out of there way to help the customer! !!! Great sales and service staff that’s always going out of there way to help the customer! More
by ZR2
Employees Worked With
September 30, 2024
I am completely dissatisfied with the APR I got even after having excellent credit score. Lot of my friends who have lower score than me ( they were also first time auto buyers) got way lower apr than m after having excellent credit score. Lot of my friends who have lower score than me ( they were also first time auto buyers) got way lower apr than me. I thought of to refer couple of my friends for buying VW car, but based on my experience sorry, I don’t want to do. Hope my APR gets changed. Thank you More
by gaddamrohith17
Employees Worked With
September 29, 2024
Easy in and out sales process. Bryan has A+ service, he even answer my questions after work hours. Bryan has A+ service, he even answer my questions after work hours. More
by michaellim562
September 22, 2024
Great friendly dealership! We enjoyed our experience. Bryan was very knowledgeable and answered all of our questions. We enjoyed our experience. Bryan was very knowledgeable and answered all of our questions. More
by ndju129
Employees Worked With
September 22, 2024
Great VW Dealership and car buying experience. Visited 3 different VW dealerships before buying here. Visited 3 different VW dealerships before buying here. More
by montanojuan
September 20, 2024
Overall it was a pleasant experience. I was not happy to have to pay for the vehicle locator service. It should have been included in the price of the car or just removed. The finance d I was not happy to have to pay for the vehicle locator service. It should have been included in the price of the car or just removed. The finance dept. seemed to have the wrong email for me and documents took much longer to reach me. More
by Psvanness
Employees Worked With
September 19, 2024
Best Volkswagen Dealership in Texas! This is my 9th Volkswagen from them. Excellent sales, finance & service!! Friendly staff and always helpful. I highly recommend them for all your Vol This is my 9th Volkswagen from them. Excellent sales, finance & service!! Friendly staff and always helpful. I highly recommend them for all your Volkswagen needs! More
by Rachel K
September 19, 2024
Tim Larsen is helpful, knowledgeable and professional. Great customer service every time we need service on our VW. Great customer service every time we need service on our VW. More
by A Aune
Employees Worked With
