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Lewisville Volkswagen
Lewisville, TX
2,621 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,621 reviews
March 01, 2025
I took my Jetta in for a factory recall. Tim and the service team were extremely professional and prompt. They had me and my car out of there in under 2 hours as promised. She even got detai Tim and the service team were extremely professional and prompt. They had me and my car out of there in under 2 hours as promised. She even got detailed and looked brand new. Thanks Tim More
by Krc2263
Employees Worked With
March 01, 2025
I was very pleased with the service and the promptness of Lewisville Volkswagen as usual. I would recommend them to anyone! Lewisville Volkswagen as usual. I would recommend them to anyone! More
by claw_focus_3w
February 27, 2025
We had such a positive experience at this VW dealership! ! Eric Zach and the entire team were exceptional!! ! Eric Zach and the entire team were exceptional!! More
by dbattle2139
February 27, 2025
He was great to work with very easy process. I will definitely buy again from them.. I will definitely buy again from them.. More
by abihaabbas97
Employees Worked With
Other Employees :
Chris Eagan
February 25, 2025
Great service, car is better than expected and in great condition. Would buy from again condition. Would buy from again More
by anthantheid
February 25, 2025
Wow - great experience, transparent sales process and great team! Thank you Erik and David! If you’re looking for a VW this is the place to go. great team! Thank you Erik and David! If you’re looking for a VW this is the place to go. More
by PensFan01
February 24, 2025
Transparency and patience. Not pushy at any time but being upfront on all fronts. Thank you! Not pushy at any time but being upfront on all fronts. Thank you! More
by sree
February 19, 2025
Did a deal from out of state. Great group of people, very courteous and responsive. Great group of people, very courteous and responsive. More
by dankocke
February 19, 2025
Dear Lewisville Volkswagen Service Team, I am writing to share my recent experience Saturday, Feburary 15, 2025, at your service department regarding my recent oil change. While the process had its chall to share my recent experience Saturday, Feburary 15, 2025, at your service department regarding my recent oil change. While the process had its challenges, I wanted to highlight the excellent service provided by Service Advisor Liam. After my oil change, the check engine light came on twice, which was concerning. Additionally, I noticed that my tire rotation, which I had paid for, was initially overlooked, and I had to remind the team to complete it. Despite these issues, Liam stepped in with professionalism and dedication, ensuring my concerns were addressed and that I received the best possible support. I truly appreciate Liam’s assistance and problem-solving approach. His commitment made a challenging experience much more manageable. Liam, thank you for your time and attention to this matter. I hope this feedback helps improve future service experiences for other customers, and I look forward to continued quality care from your team. More
by Taylor1n2
Employees Worked With
Liam
February 18, 2025
I knew what car I wanted and what I wanted to pay. Jabril and I had never even met when we agreed the deal. I turned up and the car was ready to go. Paperwork was done quickly and I drove off on my 7 Jabril and I had never even met when we agreed the deal. I turned up and the car was ready to go. Paperwork was done quickly and I drove off on my 7 miles Tiguan R-Line. Great service from sales and finance. Looking forward to enjoying the car More
by jamesacockrell
