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Lewisville Volkswagen

Lewisville, TX

4.7
2,559 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,559 reviews

February 05, 2024

Gracias a Miguel por el sevicio en el re-financiamento de mi camioneta. Fueron muy amables y me ayudaron mucho a entender como funcionaba el servicio More

by vmoncada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lewisville Volkswagen responded

Gracias por compartir su experiencia con nosotros! Nos alegra saber que Miguel y nuestro equipo en Lewisville Volkswagen pudieron ayudarle con el refinanciamiento de su camioneta. Estamos aquí para lo que necesite en el futuro!

February 05, 2024

We had a very polite and knowledgeable service representative during the service visit. Great service. More

by RBARCENA07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lewisville Volkswagen responded

We're glad to know you had a positive experience with our service representative at Lewisville Volkswagen. Thanks for your kind words about our great service!

February 05, 2024

As I expected. Easy to get understood on what I was looking for. Thank you More

by jmnj4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Zach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lewisville Volkswagen responded

We are honored to receive your support. Thank you! - Lewisville Volkswagen Team

February 05, 2024

Was a good time at Volkswagen Lewisville again and i will back to purchase another car for you this year. More

by tuoner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jibril Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hussain Jafri
Feb 05, 2024 -

Lewisville Volkswagen responded

Tuoner, we're so glad to know you had a good time at Lewisville Volkswagen! We look forward to seeing you again later this year for your next purchase. Safe travels until then and thanks for choosing to do business with us!

February 05, 2024

One of the best car buying experiences I have had in years! Customer Service was the best! More

by weissstephani1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lewisville Volkswagen responded

Congrats on your new car! We are elated to hear your buying experience was five-star worthy. Thank you so much for your business and for choosing Lewisville Volkswagen!

February 03, 2024

My experience was ok. The seller was very nice. The staff needed to have more customer service work on greeting and make the environment comfortable. Other than that in pl More

by honeyvanilla12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lewisville Volkswagen responded

We're glad to know you had a positive experience with our team and are enjoying your car. Your comments about customer service have been noted - we always strive to improve at Lewisville Volkswagen. Thanks for your feedback, and if you'd like to share anything else, please don't hesitate to reach out. Hussain Jafri - General Sales Manager - 972-538-0648

February 03, 2024

Everyone was super helpful, answered all my questions and made my experience fast and easy. More

by Sky Tovar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jibril Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lewisville Volkswagen responded

Sky, thank you so much for leaving Lewisville Volkswagen a five-star review! We are pleased to hear our team was helpful and delivered a quick experience. See you down the road!

February 03, 2024

Great service as usual. Took a little longer than expected, waiting for a part, but great service once they were here. More

by coreyacole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lewisville Volkswagen responded

Corey, we appreciate your patience and understanding while waiting for the part. We're glad to know you were satisfied with our service at Lewisville Volkswagen!

February 03, 2024

Great service Will buy a gain Salesp we rson was helpful.h Had big prpbms getting my li99 license tags Y li More

by Ken.johnstone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Renn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Prudhomme
February 03, 2024

I made an appointment to get my tire rotated. After they inspected my vehicle, they said that my coolant and brake fluid were getting dark and needed replacement. I just got those changed 3k mile More

by Harry
Recommend Dealer
No
Employees Worked With
RALPH JEAN-LOUIS
Feb 05, 2024 -

Lewisville Volkswagen responded

Harry, I'm sorry to read about your recent experience. It's clear that we didn't meet our usual high standards of service and for this, I apologize. I'd like the opportunity to make things right and ensure you receive the quality care you deserve. Please reach out at your earliest convenience so I can address these issues directly with you. Thank you, Jimmy Foster - Service Director - (972) 538-0570

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