Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lewisville Volkswagen

Lewisville, TX

Overview
Employees
Reviews
Vehicles
4.7
2,624 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
Contact Dealership
View Awards

893 S Stemmons Fwy

Lewisville, TX

75067

Directions

By Type

Showing 2,624 reviews

March 01, 2024

Honest and kind people. No dealer markups or bait and switch. Thank you! This is our second time doing business with you and we will be back! More

by Cameron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jibril Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Koestner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Lewisville Volkswagen responded

Cameron, we're delighted to know you had a positive experience for the second time at Lewisville Volkswagen! We look forward to your next visit. Safe travels until then!

March 01, 2024

My car has been acting up alot lately and every time i call the service line Ralph been really helpful. More

by Rempar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph
Report | Print
Mar 01, 2024 -

Lewisville Volkswagen responded

Rempar, it's great to know that Ralph has been there for you during your car troubles. We appreciate the shout-out and we're always here at Lewisville Volkswagen if you need any more help!

March 01, 2024

Melissa is professional and personable. I enjoy the recorded inspection to see what the tech sees. More

by JOANNEISCREATIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2024 -

Lewisville Volkswagen responded

Thank you for the review! We appreciate the kind feedback about Melissa and hope to see you again at Lewisville Volkswagen. Safe travels!

February 29, 2024

Second time at this place ams always a great experience. Sales person understood my needs and didn't waste my time. More

by KXTORRES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Lewisville Volkswagen responded

We're glad to know your second visit at Lewisville Volkswagen was just as great as the first! We appreciate you taking the time to share this positive feedback.

February 29, 2024

Went to have one of my tires checked, and everything went smoothly. Was informed of what was being done More

by Sky Tovar
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Lewisville Volkswagen responded

We're glad to know your visit for a tire check at Lewisville Volkswagen went smoothly and you were kept informed throughout the process. Thanks for sharing this positive feedback!

February 29, 2024

Went in for a routine check and they also performed the recall recommendations. Were very courteous and professional. Will come back More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Lewisville Volkswagen responded

We're glad to know you had a positive experience during your routine check at Lewisville Volkswagen. We appreciate the feedback and are here for any of your future needs!

February 28, 2024

I was very pleased with amount of help they provided me. I was able to do most of it online and then just sign once I got there. That was a huge help. The entire time everyone was helpful, friendly, and pro More

by alicebroaddus
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon Ivan, Andrew Calvert
Report | Print
Feb 28, 2024 -

Lewisville Volkswagen responded

We're so glad to know you had a positive experience with our online process and in-person service at Lewisville Volkswagen. Our team is always here to help make things as easy as possible for you! Thanks for the review!

February 28, 2024

Time of work was set. Only reason I gave it a 4 because they set false expectations of what was being done because the use of a generic message. More

by dallaswolfsburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Lewisville Volkswagen responded

We appreciate your feedback and apologize for any confusion caused by our messaging at Lewisville Volkswagen. We're always working to improve, so we'll take this into account moving forward. Thanks for bringing it to our attention!

February 28, 2024

Everyone was very nice including Melissa! She was my service technician and helped me stay in my budget for repairs! More

by amanda.barnes0405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Lewisville Volkswagen responded

Amanda, we're delighted to know Melissa and the team at Lewisville Volkswagen were able to assist you effectively! We appreciate your feedback and wish you safe travels!

February 28, 2024

I absolutely love this place! Service is always amazing!! Friendly & kind . Facility is always clean. More

by egonzalez0313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fatima Azhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Calvert
Report | Print
Feb 28, 2024 -

Lewisville Volkswagen responded

We're delighted to know you've had a fantastic experience at Lewisville Volkswagen! It's great that our team and facilities have met your expectations. Thanks for the love — we really appreciate it!

1
...
41
42
43
...
263