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Lewisville Volkswagen

Lewisville, TX

4.7
2,558 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,558 reviews

February 21, 2024

I was promptly greeted by the service staff and had my vehicle processed and ready to go within a few minutes! More

by MK8GTI
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Lewisville Volkswagen responded

We're glad to know that our service staff at Lewisville Volkswagen was able to assist you promptly and efficiently. Thanks for sharing your positive experience with us!

February 21, 2024

It was so easy to schedule my appointment and they got me in very fast. Everyone was nice and my car got fixed quick. More

by Nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Lewisville Volkswagen responded

Nikki, we're glad to know that you found the scheduling process easy and efficient at Lewisville Volkswagen. We appreciate your feedback and hope to assist with any future car needs!

February 20, 2024

We had a great experience with Mr. Erik Zach and the staff at Lewisville VW. They entire process was quick and easy. It was great to see the care they showed not only with us but the More

by Mac Williams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Zach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Lewisville Volkswagen responded

Mac, it's fantastic to know that Erik and our team at Lewisville Volkswagen welcomed you with a smooth process! We strive for a great atmosphere where everyone feels cared for. Thanks so much for your kind words!

February 20, 2024

Great team willing to help and open to the client needs with a friendly approach More

by carlos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Lewisville Volkswagen responded

When a customer says words like this, we know we're doing things right at Lewisville Volkswagen. Thank you, Carlos!

February 20, 2024

The team was great. I love that I can send a text to alter the service being conducted. More

by SalinaWallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am not sure who I worked with, the pictures need to be larger
Feb 20, 2024 -

Lewisville Volkswagen responded

Salina, thank you for leaving the Lewisville Volkswagen team a five-star review! We are so glad that you enjoyed our text alerts for added convenience.

February 20, 2024

Tim Larsen and team did a great job with my service and communicated well as needed. More

by baarchuleta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Lewisville Volkswagen responded

We are glad to hear that Tim was great to work with. Thank you for choosing Lewisville Volkswagen!

February 20, 2024

Service was good and professional. Sending pictures is a value added. I wish it would have been faster, though. More

by jhonatanmateus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Lewisville Volkswagen responded

We appreciate your feedback! It's great to know you found our service at Lewisville Volkswagen professional and valued the added touch of pictures. We'll certainly take note of your comment about speed for future improvements. Thanks again!

February 20, 2024

Had to take my new car in for a minor fix. Darin in Service was able to get it in and out quickly for me! I purchased the car last month from Brian K. He's the guy you need to go to if you are More

by ADRIANN39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Koestner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darin McKinney
Feb 20, 2024 -

Lewisville Volkswagen responded

Adriann, we're glad to know that Darin and Brian provided you with excellent service at Lewisville Volkswagen. We appreciate your kind words and are happy to have been able to assist you with your new Atlas!

February 19, 2024

I have purchased another TDI Volkswagen at the past as repeat customer I was disappointed that after I walk the parking lot up and down and than I walk in the building still got no one until the guy came More

by Matts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Koestner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Lewisville Volkswagen responded

Matts, we appreciate your feedback and are sorry to learn about any disappointment. We aim for a smooth experience at Lewisville Volkswagen and hope that our service team will exceed your expectations moving forward. Thank you for choosing us!

February 19, 2024

Super easy to do business, unlike my previous buying experience from other brands or dealerships. More

by jim.waverka
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Koestner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Lewisville Volkswagen responded

Jim, thank you for sharing your five-star experience with Lewisville Volkswagen! It's great to know your buying experience went smoothly. Enjoy the ride!

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