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Lewisville Volkswagen

Lewisville, TX

Overview
Employees
Reviews
Vehicles
4.7
2,625 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,625 reviews

March 18, 2024

The dealership and the sales process was great. Still cars shouldn't come with aftermarket security features the dealership has installed BEFOREHAND and expect the buyer to pay for them. Not cool! More

by hass.caram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Zach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Lewisville Volkswagen responded

Thanks for sharing your feedback - it's great to know you had a positive experience overall at Lewisville Volkswagen. We'll take note of your comment about the aftermarket security features, as we always aim for transparency in all aspects of our service. Take care and drive safely!

March 17, 2024

Thorough diagnostics. Love the provided video update and having a choice of services to choose from. More

by nadinekalin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Lewisville Volkswagen responded

Nadine, it was our pleasure to assist you. Thank you from all of us here at Lewisville Volkswagen!

March 17, 2024

Great buying experience, with people who understood my needs and desires. They explained expenses into details and were very knowledgeable about vehicles I was interested in. More

by Jasic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Clowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kastriot Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Lewisville Volkswagen responded

We're glad to know our team at Lewisville Volkswagen was able to provide a great buying experience for you. Thanks for choosing us and enjoy your new vehicle!

March 15, 2024

Fast and friendly service as always. Enjoy working with Melissa. Got me in and out within and hour. More

by tcchadwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Lewisville Volkswagen responded

We're glad to know you had a fast and friendly service experience with Melissa at Lewisville Volkswagen. Thank you for your positive feedback, we appreciate it!

March 15, 2024

Did a great job following thru on repairs. Would recommend this dealership to my friends. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Lewisville Volkswagen responded

Jack, thank you for leaving Lewisville Volkswagen a five-star review! We are happy to hear that our team followed up with you and you are satisfied with your service experience. Safe travels!

March 15, 2024

Took my vehicle in for service. Never had anything less than perfectly stellar treatment. I wish there was a better area for lounge and work, but a free ride back home works just as More

by coreyacole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Lewisville Volkswagen responded

Corey, we're glad to know you've consistently received stellar treatment at Lewisville Volkswagen. We appreciate your feedback on our lounge area and are happy the shuttle was a convenient factor. Until next time, drive safely!

March 14, 2024

Good good good good good Good good good good good Good good good good good More

by shea.rodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Lewisville Volkswagen responded

Shea, thank you for this 5-star review of Lewisville Volkswagen! Have a stellar day!

March 14, 2024

Had a problem with the passenger side door. It was not opening properly from the inside. Service tech came out and quickly fixed it. I never got out of my car and was back on the road in about More

by tfrank58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Lewisville Volkswagen responded

We're glad to know that our service tech at Lewisville Volkswagen was able to quickly assist you. Thanks for sharing this positive experience, and we hope you'll reach out if there's anything else we can do!

March 13, 2024

Awesome service from service department. LOVED the video of service performed and needed. Good Job! More

by RIGGSJ777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't remember service person. But was very good
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Mar 14, 2024 -

Lewisville Volkswagen responded

We're thrilled you appreciated the video and found our service fantastic! Thanks for all your support of Lewisville Volkswagen!

March 12, 2024

Tim, Melissa and Max took excellent care of my 2019 Golf R - front brakes, new plugs and all. More

by ERIKD
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
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Mar 12, 2024 -

Lewisville Volkswagen responded

Thanks, Erik, for stopping in for service and leaving Lewisville Volkswagen a five-star review! We are thrilled that Tim, Melissa, and Max took excellent care of your Volkswagen Golf.

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