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Lewisville Volkswagen

Lewisville, TX

Overview
Employees
Reviews
Vehicles
4.7
2,625 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,625 reviews

March 22, 2024

Kaba was absolutely AMAZING to work with! He listened and worked every angle for me and made sure I was satisfied and informed the entire way through this process. Kaba reached out to me imme More

by meganmata525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fatima Azhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kastriot Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe in finance, Andrew Calvert
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Mar 25, 2024 -

Lewisville Volkswagen responded

We're so glad to know that Kaba and our team at Lewisville Volkswagen were able to provide you with a smooth, easy, and hassle-free experience. Enjoy your new Taos! We look forward to serving you for many years ahead.

March 22, 2024

Excellent service. Fast and timely repairs made on my visit. Friendly knowledgeable staff. Best in Dallas More

by Jeffzismer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2024 -

Lewisville Volkswagen responded

We're glad to know you had a great experience with our team at Lewisville Volkswagen. Thanks for recognizing the excellent service and timely repairs!

March 20, 2024

Takes little longer as I expect ! ! But services was great car was washed Thank you. More

by ANDELOVICN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Eagan
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Mar 21, 2024 -

Lewisville Volkswagen responded

Thank you for your patience and for leaving Lewisville Volkswagen a five-star review! We are so glad you enjoyed the car wash and are satisfied with our services.

March 20, 2024

The service department advisor was easy to work with and knowledgeable. I was provided a video of all parts checked on my GTI. More

by MC1200XL
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Lewisville Volkswagen responded

We're glad to know you had a positive experience with our service department at Lewisville Volkswagen. It's great that the video feature was helpful for your GTI check-up! Thanks for sharing this review.

March 20, 2024

I had to return twice to get my car working right because the technician was unable to complete their task without errors. More

by MIKEDELEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph
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Mar 20, 2024 -

Lewisville Volkswagen responded

Mike, I'm sorry for any inconvenience you've experienced. It's our goal to provide quality service in a timely manner, and it seems we fell short in this case. I would appreciate the opportunity to discuss this further and ensure all of your concerns are addressed. Please reach out when you can. Thank you, Jimmy Foster - Service Director - (972) 538-0570

March 20, 2024

All issues were addressed. Service provided the video I requested. Repairs were completed when promised. More

by rowland.marcey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Lewisville Volkswagen responded

We're delighted to know that all your concerns were addressed and the service met your expectations at Lewisville Volkswagen. Thank you for sharing this positive feedback!

March 20, 2024

Great experience. Good communication and follow up with Cristian, sales rep. Worked within my parameters and made the process smooth. More

by mikelamb5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Lewisville Volkswagen responded

Mike, we're glad to know that Cristian and our team at Lewisville Volkswagen were able to provide a smooth process for you. Thanks for sharing your positive experience!

March 20, 2024

Very good customer service. I recommend! Fast and great, they take care of the process in the best way. ⭐️⭐️⭐️⭐️⭐️ More

by erica_vitor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Lewisville Volkswagen responded

Erica, we're delighted to know you had a great experience with our team at Lewisville Volkswagen! Your recommendation means the world to us. Thanks for taking the time to share your feedback and we hope you'll come back soon!

March 19, 2024

Rep was super professional and courteous. Time was exactly as he said it would be. This dealership is really great and has good people working there to keep me coming back. More

by ali45oops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Lewisville Volkswagen responded

We're glad to know you had a positive experience with our team at Lewisville Volkswagen! It's great that the time estimate was accurate and you found our staff professional. We look forward to your next visit!

March 18, 2024

Very pleased with customer Overall, very satisfied with the purchase from Louisville Volkswagen would recommend friends and family to purchase from this dealership More

by timothyflowers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Lewisville Volkswagen responded

Timothy, we're so glad to know you had a positive experience at Lewisville Volkswagen and that you'd recommend us! We appreciate your support and look forward to assisting any friends or family members in the future. Safe travels with your new purchase!

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