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Lewisville Volkswagen

Lewisville, TX

Overview
Employees
Reviews
Vehicles
4.7
2,558 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,558 reviews

February 25, 2024

Excellent customer service ,very happy with the service that was provided, nice and clean waiting area. More

by R B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Lewisville Volkswagen responded

We're delighted to know you had a great experience at Lewisville Volkswagen! Your feedback about our customer service and facilities is much appreciated. Thanks for the review!

February 25, 2024

Bryan was very knowledgeable and nice! I came from out of town to purchase my vehicle and he was such a big help from start to finish. More

by brandielovstew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Koestner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Lewisville Volkswagen responded

We're so glad to know that Bryan was able to assist you throughout your car-buying journey at Lewisville Volkswagen. Thank you for choosing us and making the trip! Safe travels in your new vehicle!

February 25, 2024

Bryan was great, was able to help me with everything I needed before I even came in! I got the perfect car thank you for all the help! More

by alejandratsanchez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Koestner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Weinzierl
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Feb 26, 2024 -

Lewisville Volkswagen responded

Alejandra, we're delighted to know Bryan was able to assist you in finding the perfect car at Lewisville Volkswagen. Thanks for sharing your experience with us!

February 25, 2024

Excellent customer service experience. The team at Lewisville knows how to take care of customers. More

by crice7476
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Eagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jibril Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Lewisville Volkswagen responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Lewisville Volkswagen!

February 23, 2024

Tim Larsen is my favorite service rep of all time. He is always thorough, straightforward, and explains things in detail, answering my many questions. I feel like he is my advocate. More

by aphd2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Lewisville Volkswagen responded

We're so glad to know that Tim Larsen has been able to provide you with such excellent service at Lewisville Volkswagen. It's important for us that our customers feel informed and supported throughout their experience. Thanks for sharing your feedback!

February 23, 2024

Always breeze their service. fast, efficiency kind, in properly. I definitely recommend this location to your vw service More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2024 -

Lewisville Volkswagen responded

Jake, we're glad to know you had a positive experience with our service at Lewisville Volkswagen. Thanks for recommending us!

February 22, 2024

Told me it would take half a day, but they managed to get it done an hour… but didn’t bother to let me know when it was done. Not impressed, but it was my first time using the dealership, so I will let it sl More

by MIKE@NORTHTEXASPROVISIONS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name given
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Feb 23, 2024 -

Lewisville Volkswagen responded

We appreciate your feedback and apologize for the lack of communication regarding the completion time. We strive to provide timely updates, so we're sorry if this wasn't reflected during your visit. Your patience is appreciated and we'll work on improving our service in future interactions. If you have any further concerns or questions, please feel free to reach out directly. Thank you, Jimmy Foster - Service Director - (972) 538-0570

February 22, 2024

Excellent price for service. Easy drop off. Fix done quickly. Easy pick up. Will come back. More

by BRIANANDANDREA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2024 -

Lewisville Volkswagen responded

Thank you for the review! We appreciate your business and hope to see you again at Lewisville Volkswagen!

February 22, 2024

Chris makes easy process in every times. i definitely recommend work with. so far i purchased 8 car with him More

by Jake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Prudhomme
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Feb 22, 2024 -

Lewisville Volkswagen responded

Jake, it's fantastic to know that Chris has consistently provided you with an easy car-buying process at Lewisville Volkswagen. We appreciate your loyalty and recommendations - enjoy your new ride!

February 22, 2024

Staff was courteous and friendly. Waiting area clean and coffee was great. Overall service was great More

by hassanleona59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph
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Feb 22, 2024 -

Lewisville Volkswagen responded

Thanks for highlighting our commitment to accommodating service at Lewisville Volkswagen! Until next time, drive safely!

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