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Lewisville Volkswagen

Lewisville, TX

4.7
2,556 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,556 reviews

March 06, 2024

Heather was helpful and nice. I knew what I wanted and already had the check so not much really needed. I did request my disabled plates and gave them all the information. Had to More

by Nry737
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Andrew Calvert
2.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Renn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Lewisville Volkswagen responded

I'm sorry to learn about the inconvenience you experienced with your disabled plates, we certainly didn't mean for this process to be difficult. We aim for a smooth and efficient service, so it's disappointing that we fell short in this instance. I'd like to help resolve any remaining issues or concerns you may have - please feel free to reach out at your earliest convenience. Thank you, Hussain Jafri - General Sales Manager - 972-538-0648

March 06, 2024

Wonderful and great team. They were easy to work with and very accommodating. Because of the inspection they did they were able to help me out and get my vehicle while still u More

by schmidlinns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fatima Azhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Lewisville Volkswagen responded

We're delighted to know our team at Lewisville Volkswagen was able to assist you effectively and ensure your vehicle is covered under warranty. Thanks for the positive feedback!

March 06, 2024

This was the easiest buying experience I have ever had. Joseph Downs and Cristian were both amazing! More

by hhicks0202
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Lewisville Volkswagen responded

We are glad to hear that Joseph and Cristian made your purchasing experience easy! Thank you for choosing Lewisville Volkswagen.

March 05, 2024

Purchased a used car here about 2-3 weeks barely been driving the vehicle mainly been sitting on drive.last night while driving the metal cover under the car comes of and get folded and badly damaged get More

by wrx9295
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Heather Renn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Lewisville Volkswagen responded

I'm really sorry to hear about the issues you've experienced post-purchase. This is not the level of service we aim for and it's clear that there were oversights in our inspection process. I would like to further discuss how we can rectify this situation. Please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Hussain Jafri - General Sales Manager - 972-538-0648

March 05, 2024

Great customer service , they were easy to work with and straight to what you need -1000% recommend More

by florian.anunda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Gassner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Lewisville Volkswagen responded

Thank you for reviewing Lewisville Volkswagen! It was so kind of you to share your experience, Florian!

March 05, 2024

Customer service is awesome Mr Lee I apologize if I said his name wrong He is Great More

by pumperogus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Clowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Lewisville Volkswagen responded

We are so happy that our Lewisville Volkswagen team earned your five stars. Thanks for taking the time to leave us a review!

March 04, 2024

This dealership was great. Everyone was so considerate and made us feel welcomed. Our salesman Drew Gassner was so helpful in helping us find the right car for us! More

by theritters02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Gassner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Lewisville Volkswagen responded

We're thrilled to know you felt welcomed and that, with Drew's help, you found the right car at Lewisville Volkswagen! Thanks for sharing your positive experience!

March 03, 2024

Great customer service and friendly staff. No pressure sale.I would recommend them to anyone. More

by vbreftmg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kastriot Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Clissold, Hussain Jafri
Mar 04, 2024 -

Lewisville Volkswagen responded

Your five-star review is what we love to see! Thank you for supporting our team and trusting Lewisville Volkswagen with your business. Enjoy the ride!

March 02, 2024

The whole deal was great and I love the suv the salesman was great and very helpful More

by lnelson8242
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kastriot Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Lewisville Volkswagen responded

We are thrilled to hear that you found a great deal here at Lewisville Volkswagen. Thanks for working with us, and enjoy the new ride!

March 02, 2024

Customer Service was good, was there early in the morning and they have cloth seats that could use some attention(vacuuming). Received a discount card in the mail for 20% off scheduled service which was good More

by Demetrius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles White
Mar 04, 2024 -

Lewisville Volkswagen responded

Demetrius, thanks for your feedback! We're glad to know you had a good experience with our customer service at Lewisville Volkswagen and that your brakes are working great. Your comments about the seats have been noted - we always aim to improve.

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