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Lewisville Volkswagen
Lewisville, TX
2,556 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,556 reviews
March 09, 2024
Fantastic buying experience! !! Was able to do 90% of the negotiation on the phone and just went in to complete the paperwork! Highly recommend this dealer!!! !! Was able to do 90% of the negotiation on the phone and just went in to complete the paperwork! Highly recommend this dealer!!! More
by rudy.peev
March 08, 2024
Tim took good care of me! !! The gentleman in the parts department (please forgive me I can’t remember his name) he was excellent with helping me!! !! The gentleman in the parts department (please forgive me I can’t remember his name) he was excellent with helping me!! More
by oakesl
Verified CustomerEmployees Worked With
March 08, 2024
Everyone was friendly and Cristian did an excellent job with customer service! We were so impressed. with customer service! We were so impressed. More
by ashleybethlogan
March 08, 2024
The best and more straightforward car trading and buying experience, I would certainly recommend it experience, I would certainly recommend it More
by jfrancisco.poo
March 08, 2024
Melissa was very helpful and professional. They were able to work two recall issues the same day to spare me an extra trip later. Since I had to wait quite a while, they were able to find me a They were able to work two recall issues the same day to spare me an extra trip later. Since I had to wait quite a while, they were able to find me a spare desk where I could set up my laptop and get some work done, greatly appreciated. More
by BECKMANEZ
Employees Worked With
March 07, 2024
Tim Larsen is a fantastic service adviser - he consistently provides updates, options and his customer service is exceptional! consistently provides updates, options and his customer service is exceptional! More
by Raybanks
Employees Worked With
March 07, 2024
They didn't waste my time. Was able to do everything from start to finish online. Super responsive through email and text. I was at work all day Friday and was able to literall Was able to do everything from start to finish online. Super responsive through email and text. I was at work all day Friday and was able to literally do everything while working my regular job. Drove off by 10:45 in a new car Saturday morning. It honestly would've been faster if I didn't have a last minute trade in. Basically, what you get out of this experience is based on what you put in. Transparency, fairness, honesty, reasonable pricing, and respect to my time is all I look for in a dealership they nailed it. Definitely recommend working with Kaba. More
by ehollyduh
March 06, 2024
Tim Larsen is an exceptional service department representative. He's a one of a kind true standout & always knowledgeable about servicing my car. I request to work with him because of his professio representative. He's a one of a kind true standout & always knowledgeable about servicing my car. I request to work with him because of his professionalism & politeness. I believe he's fair & seems to always treat me right. He's a delight even when my service seems expensive. This report card should guarantee him a raise, this dealership couldn't operate without him More
by CMSU.87
Employees Worked With
