Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lewisville Volkswagen
Lewisville, TX
2,534 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,534 reviews
October 24, 2017
Don't go there. It's gone bad for us as customers, Stay away from Lewisville VW! Got a very negative experience buying a 2013 Jetta in September. The Jetta is okay but the way they conducted the deal Stay away from Lewisville VW! Got a very negative experience buying a 2013 Jetta in September. The Jetta is okay but the way they conducted the deal is not okay at all. Low customer ethics. New management will do what's right for Lewisville VW and not what is right for you as customer. If you against all odds go anyway as they have something you want.... CAREFULLY watch out for any add-on as so-called "protection package". Fast sales smart talking making you think it’s okay for your own good but it's not. Scam, it's totally worthless and a way for them to make extra $895-$2,000. Make sure they explain exactly the $$ details of the initial sales quote and not only focus on the monthly payment, you get totally blindsided and lured away from the actual charges, insist in getting a copy of the sales quote (as they shady hide it from you after you signed it) and make sure you bring it in to final signing so you know/remember where the deal started from, be patient and CHALLENGE each line. I have bought five VW's over the years from Lewisville VW, and this deal was a very bad experience. My perception as customer is highly negative. Thought it was like previous years under old management, which I trusted and have never been let down or taking advantage off, but it's not at all near to previous business and customer care standards. It SUCKS – It hurts, it’s sad.... With their lag of customer finance respect, they are going down, only a matter of time till enough of us get hurt Will never go back More
by Viking
Employees Worked With
Richard Magnotti and Robert Griffith (stay far away). If you go, insist in talking with Joe Downs only
June 03, 2017
Excellent Car Buying Experience I recently purchased a Golf R from Lewisville Volkswagen and could not have been more impressed with the overall experience from start to finish. Land I recently purchased a Golf R from Lewisville Volkswagen and could not have been more impressed with the overall experience from start to finish. Landon Beck and Joe Downs were an absolute pleasure to work with and made the process easy and enjoyable. Customer service was beyond amazing! If you are looking to get a Volkswagen in the Dallas/Ft. Worth area do yourself a favor and check them out. More
by Jonathan W.
Employees Worked With
Landon Beck
December 04, 2016
The best customer service. I walked in the other day, and was needing help finding a vehicle, and was immediately greated from, Landon Beck. He was great, answered all my questi I walked in the other day, and was needing help finding a vehicle, and was immediately greated from, Landon Beck. He was great, answered all my questions and more. He was very honest and upfront about everything. I highly recommend anyone to visit, Landon Beck, at Lewisville Volkswagen, who is in need of a new vehicle. Thanks for everything! More
by Melissa Joy Bagwell
Employees Worked With
Landon Beck
November 10, 2016
One of the best car buying experiences. The sales people were so friendly and helpful they went above and beyond anything I have ever experienced. I would give them a 10 out of 10 , I'm 42 y The sales people were so friendly and helpful they went above and beyond anything I have ever experienced. I would give them a 10 out of 10 , I'm 42 years old and have bought several vehicles in my life time and this was by far the fastest, easiest , best dealership I have been to. More
by NoelnCharlotte
Employees Worked With
Landon
