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Lewisville Volkswagen

Lewisville, TX

4.7
2,535 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,535 reviews

September 10, 2021

It was easy and professional. I had to bring it back because there was a hose not attached back and it sounded like a race car. When I brought it back they were polite and professional. Then when they More

by LHARVILL57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Lewisville Volkswagen. You have our apology that you needed to return, but we were happy to be of service to you. Make it a great weekend.

September 10, 2021

The best dealership I have ever worked with. It was quick and painless. Chris R. , Lee, and Kastriot made the experience unforgettable. Will be back. More

by munyrmustafa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Riccitelli and Kastriot Kaba
Sep 10, 2021 -

Lewisville Volkswagen responded

Congratulations on your new VW and thank you for sharing your experience here. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you.

September 10, 2021

I was very pleased with Omar and Chris’s service in making the process very smooth and easy. I would definitely recommend to my friends. More

by Karthik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Eagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar
Sep 10, 2021 -

Lewisville Volkswagen responded

Congratulations on your new Volkswagen and thank you for sharing your experience with Omar, Chris, and David, here on DealerRater. We appreciate you! Make it a great weekend!

September 08, 2021

Overall experience was good - probably need a checklist of process when you are buying a car and be very specific on the time the whole process takes More

by Juan Marin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Steward
Sep 08, 2021 -

Lewisville Volkswagen responded

Juan, that is a good recommendation. Thank you. We sincerely appreciate your business and recommendation here on DealerRater. Congratulations on your new Volkswagen! Please let us know anytime that we may be of further service to you.

September 08, 2021

Great place, great service! They treat me like family! They put themselves in my shoes when recommending services. I never feel like they are all about the money. More

by MICKEYD55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Lewisville Volkswagen responded

Thank you for recognizing our service team at Lewisville Volkswagen. We really appreciate your business and recommendation. Please let Tim and Melissa know anytime that we may be of further service to you.

September 08, 2021

Kastriot and Chris were phenomenal. Very knowledgeable, very engaging, and they did an excellent job representing VW. Kastriot is a person I would hang out with away from the dealership. Just a really good More

by SIMON000046
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kastriot Kaba 5 stars. Chris Riccitelli 5 stars
Sep 08, 2021 -

Lewisville Volkswagen responded

Simon, thank you for sharing your experience with Kastriot and Chris on DealerRater. We sincerely appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great week.

September 08, 2021

Guillermo was the best! He went above and beyond to make the experience all around wonderful. I was in and out in no time! Thank you Gmo! More

by J_ALANIZ07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Lewisville Volkswagen responded

Congratulations on your new VW! Thank you for sharing your experience with Guillermo at Lewisville Volkswagen. Please let us know anytime that we may be of further service to you.

September 05, 2021

Great experience at VW. Jason and the rest of the team were helpful and got me set up with a new ride. I would recommend this place. More

by copeland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Steward, Chris Prudhomme
Sep 07, 2021 -

Lewisville Volkswagen responded

Congrats on your new Volkswagen and thank you for sharing your experience with us on DealerRater. We appreciate you! Please let Jason, Chris, and David, know anytime that we may be of further service to you. Make it a great week!

September 04, 2021

Chris and Wallace were amazing to work with. Informative, responsive and friendly. It was a smooth and seamless experience all around. Appreciate both and everyone else who greeted me - Alo More

by RJSAWAI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in Finance, Wallace Gauthier
Sep 07, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your experience at Lewisville Volkswagen with Chris and Wallace. We appreciate your business and recommendation. Please reach out anytime that we may be of further service to you.

September 04, 2021

Painless experience, which is what I value most in the car buying process. I was in and out of there in less than two hours. Thanks! More

by NELSONCUPELLO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Steward
Sep 07, 2021 -

Lewisville Volkswagen responded

Nelson, thank you for sharing your experience with Jason and John here on DealerRater. We appreciate your business and recommendation.

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