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Lewisville Volkswagen

Lewisville, TX

4.7
2,535 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,535 reviews

September 28, 2021

I was greeted promptly and taken to the salesman within minutes. My TrueCar offer was reviewed, my trade-in negotiated and the transaction was closed within less than 3 hours for an amount slightly differe More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kastriot Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Riccitelli
Sep 28, 2021 -

Lewisville Volkswagen responded

Congratulations on your new VW and thank you for sharing your experience with us on DealerRater. We appreciate you! Make it a great week and enjoy your new Volkswagen.

September 28, 2021

David was nice, patient and friendly. He spent time with me giving the details of my purchase More

by sina_civ_1986
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kastriot Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Steward, Heather Zebrosky
Sep 28, 2021 -

Lewisville Volkswagen responded

Congratulations on your new VW! Thank you for sharing your experience with David and our team at Lewisville Volkswagen. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you.

September 27, 2021

It was a pleasure to work with such an awesome team. Thank you all so much for taking the stress out of a normally stressful situation. More

by Greenangel67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Lewisville Volkswagen responded

Congratulations on your new VW and thank you for sharing your experience with us on DealerRater. We appreciate your business and recommendation. Please let David and John know anytime that we may be of further service to you. Make it a great week!

September 27, 2021

Worst shop ever. If they touched it they broke it. I've got to tow my car home. Not kidding. They don't know how a CANBUS works, they will not listen if you read the service manual for them, when you know More

by mayturtlesrule
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Larsen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Lewisville Volkswagen responded

As we appreciate all customers, we also realize there are some older vehicles that no longer have parts available to us through Volkswagen. Unfortunately, aftermarket or used /reprogrammed parts will not work with Volkswagen scan to allow us to adapt, or program the needed part. We do value your patronage and apologize this is where we find ourselves at this point with your vehicle. We are in business to fix the vehicle, so we want your business, but unfortunately at this time, there is nothing we could do for the vehicle to correctly get it back to you in the manner that you are requesting. Thank you. Peter Smith Service Director Lewisville Volkswagen 893 S Stemmons Frwy Lewisville TX 75067 972.538.0714 psmith@boardwalkautogroup.com www.LewisvilleVW.com

September 26, 2021

Great experience working with them, got best deal in DFW from Lee. Highly recommend this dealership More

by PK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Eagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2021 -

Lewisville Volkswagen responded

Congratulations on your new Volkswagen and thank you for sharing your experience with Lee and our team at Lewisville Volkswagen. We appreciate you! Make it a great week.

September 25, 2021

The most amazing people ever! Professional and caring. This is what every dealership should be like. More

by Jordan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wallace Gauthier, Chris Riccitelli
Sep 26, 2021 -

Lewisville Volkswagen responded

Jordan, thank you for the high praise. We appreciate you! Please let Wallace, Chris, and David, know anytime that we may be of further service to you. Have a great week!

September 25, 2021

David Maloy could not have been more friendly or professional. It was an easy process to get everything done. More

by markdavidbrookspga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Clary, Andrew Calvert
Sep 26, 2021 -

Lewisville Volkswagen responded

Congratulations on your new Volkswagen and thank you for sharing your experience with David Maloy and our team at Lewisville Volkswagen. We appreciate you! Make it a great week.

September 25, 2021

I was helped with what I needed. Thank you. I got my 1st lease and I did my service for my car. I was not happy because I missed the window for my warranty during my service and I had to pay for everything More

by Julio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Eagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2021 -

Lewisville Volkswagen responded

Julio, congrats on your new VW and thank you for sharing your service experience with us. Please let us know anytime that we may be of further service to you. Thank you for your business and recommendation.

September 24, 2021

This was my first time purchasing a vehicle out of the state I live in, LA, and it was seamless! Everything was handled over the phone and through mail. Communication from seller to buyer was excellent! More

by Kb_whittle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Clary, Brandon Mccalister
Sep 24, 2021 -

Lewisville Volkswagen responded

Congratulations on your new VW and thank you for sharing your experience with our team at Lewisville Volkswagen. We appreciate your business and recommendation. Have a great weekend.

September 24, 2021

Everyone we worked with, from sales to finance, was kind and knowledgeable. Buying a car was a painless process and we are really happy with our experience! More

by LDCHOFFEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wallace Gauthier, Heather Zebrosky , Chris Riccitelli
Sep 24, 2021 -

Lewisville Volkswagen responded

Congrats on your new Volkswagen and thank you for sharing your experience with our team here on DealerRater. We sincerely appreciate your business and recommendation. Make it a great weekend and enjoy your new VW... we know that you will!

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