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Lewisville Volkswagen

Lewisville, TX

4.7
2,590 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,590 reviews

October 25, 2021

Great staff. Professional kind and helpful. Have no complaints and don't think you will have any. Thanks More

by Mija100510
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Zebrosky
Oct 25, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your experience with Heather and David at Lewisville Volkswagen. We appreciate you! Make it a great week.

October 24, 2021

Lewisville VW always takes care of its customer! Darin McKinney is my go to tech and Melissa Ortiz takes care of me in Service! More

by BJ.MINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darin McKinney
Oct 25, 2021 -

Lewisville Volkswagen responded

BJ, thank you for recognizing Darin and Melissa here on DealerRater. We appreciate you! Make it a great week and let us know anytime that we may be of further service to you.

October 24, 2021

This was the best experience we ever had with any dealership. It only took us two hours for the entire process! The whole team was so professional and understood exactly what we were looking for. Gui More

by Jason C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Riccitelli
Oct 25, 2021 -

Lewisville Volkswagen responded

Jason, congratulations on your new Volkswagen! Thank you for sharing your experience with Guillermo and Chris. We appreciate your business and recommendation. Have a great week!

October 23, 2021

Mo greeted me upon arrival. Very friendly, open and welcoming. Never felt pressured. Was very knowledgeable, conversational, inviting. Very reasonable when making the deal. Very impressed with how Volk More

by BIGB625
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurico Puig , Jason Bryant
Oct 25, 2021 -

Lewisville Volkswagen responded

Thank you for recognizing Mo and our team at Lewisville Volkswagen. We sincerely appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great week!

October 23, 2021

This is my 3rd VW to purchase in the last 4 years (2 from Lewisville VW). I came in just for an oil change and recall work, and ended up buying my 2nd vehicle from them! The service has been excellent from More

by J. Conrad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kastriot Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Lewisville Volkswagen responded

Congratulations on your new VW and thank you for recognizing our sales and service team at Lewisville Volkswagen. We are here for you anytime that we may be of further service. Enjoy this beautiful weather we are having in North Texas.

October 23, 2021

Omar went above and beyond to finalize a deal with a great package and payment price. His attitude and level of care towards clients are a great asset to the Lewisville volkswagen location. More

by Isabella Guimaraes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Elwir
Oct 25, 2021 -

Lewisville Volkswagen responded

Isabella, thank you for recognizing Omar and our team at Lewisville Volkswagen. We appreciate you! Enjoy your new VW... we know that you will!

October 23, 2021

I bought a used car, they didn’t aware me about missing parts from the vehicle also some dents, really disappointed. In their carfax advertisement they hide those areas intentionally I can feel. You don’t More

by SAM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : From Finance it was nice., Wallace Gauthier
Oct 25, 2021 -

Lewisville Volkswagen responded

Sam, you have my sincere apology that we did not meet your expectations. Please call me on my direct line at 972.538.0681, so I can learn more about what transpired with your pre-owned car purchase. Thank you. Jason Villa General Manager Lewisville Volkswagen 893 S Stemmons Frwy Lewisville TX 75067 972.538.0681 jvilla@boardwalkag.com www.LewisvilleVW.com

October 22, 2021

Always quick and helpful, for small issues they don’t even charge. Absolutely professional and customer focused More

by sai.vasudeva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Lewisville Volkswagen responded

Thank you for recognizing Melissa and Lewisville Volkswagen. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you.

October 21, 2021

It was an excellent and smooth experience. My salesman Jeffrey was quick to help and was extremely helpful in answering all my questions. I’d recommend him and even buy more vehicles here in the future! More

by KDKOCHNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Ramsbottom
Oct 21, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your experience with Jeffrey and Lewisville Volkswagen. We appreciate you! Make it a great day and please let us know anytime that we may be of further service to you.

October 21, 2021

Worst car buying experience I’ve ever had, and I’ve bought a lot of cars! More

by HOSMOSIS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Chapman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew - Most deceitful sales person I’ve ever encountered and lacks integrity
Oct 25, 2021 -

Lewisville Volkswagen responded

You have my sincere apology that we did not meet your expectations. Please call me on my direct line at 972.538.0681, so I can learn more about what transpired with your pre-owned car purchase. Thank you. Jason Villa General Manager Lewisville Volkswagen 893 S Stemmons Frwy Lewisville TX 75067 972.538.0681 jvilla@boardwalkag.com www.LewisvilleVW.com

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