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Lewisville Volkswagen

Lewisville, TX

4.7
2,591 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,591 reviews

October 30, 2021

They got my car in and out quickly and took care of it properly and professionally. More

by jon.mcwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Lewisville Volkswagen responded

Jon, thank you for sharing your VW service experience with Melissa at Lewisville Volkswagen. We appreciate you!

October 29, 2021

They were thorough about finding the issue with my car. It took a lot of back and forth and they were great at communicating with me keeping me informed, and ended up fixing the issue quickly. More

by mvkrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Melissa at Lewisville Volkswagen. Please let us know anytime that we may be of further service to you. Have a great weekend.

October 28, 2021

Pain free experience! Love my new Volkswagen Atlas! Thank you for making it so easy More

by Cdyessmam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Steward
Oct 28, 2021 -

Lewisville Volkswagen responded

Congratulations on your new Volkswagen Atlas! Thank you for sharing your experience with Jason and David here on DealerRater. Please let us know anytime that we may be of further service to you.

October 28, 2021

Carson was very helpful and responsive to my questions. He provided me with updates on demand. More

by STEVEWOODTX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson Ouzts
Oct 28, 2021 -

Lewisville Volkswagen responded

Steve, thank you for recognizing Carson and our service team at Lewisville Volkswagen. We appreciate you!

October 27, 2021

Sales Rep David Maloy was awesome in assisting me with my new vehicle purchase and process was very seamless and overall great customer service from front lobby to finance manager. Definitely will let others More

by Christina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Eagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Riccitelli
Oct 27, 2021 -

Lewisville Volkswagen responded

Christina, thank you for sharing your new car experience with David Maloy and our team at Lewisville Volkswagen. We appreciate you! Please let us know anytime that we may be of further service to you.

October 27, 2021

It was a pleasant experience. We ran into a hiccup but they gave us full customer service and left the dealership happy More

by endozoedgar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bryant
Oct 27, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with our team at Lewisville Volkswagen. We appreciate you!

October 27, 2021

I visited the service department because the monitor in the car was not working. He said it was a simple repair, but he made an appointment a week later and visited again. Eventually I had to leave the car More

by HOPEWELL777
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oct 27, 2021 -

Lewisville Volkswagen responded

We do apologize for any miscommunication or inconvenience. Thank you for sharing your experience with us. Please let us know anytime that we may be of further service to you. Make it a great week!

October 26, 2021

The business practices of Lewisville Volkswagen were upfront and excellent. They were professional and efficient. More

by Noa.armec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Steward, Chris Riccitelli
Oct 26, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your experience with Jason, Chris, and David, at Lewisville Volkswagen. We appreciate you! Make it a great week.

October 26, 2021

I brought my car in for a radio issue. The technician went the extra mile and contacted the manufacturer to get a resolution. He gave me a thorough explanation on what had to be done to fix my problem. More

by DAMTEXAN819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Ouzts
Oct 26, 2021 -

Lewisville Volkswagen responded

Thank you for recognizing our technician and service team at Lewisville Volkswagen. We are here to serve you. Make it a great week and please let us know anytime that we may be of further service to you.

October 26, 2021

Amazing very helpful. They helped carry my things to the car as well while having my grand baby.. Service was on time.. More

by ROCKIELASHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Ouzts
Oct 26, 2021 -

Lewisville Volkswagen responded

Thank you for recognizing Carson and Brian at Lewisville Volkswagen. We appreciate your business and recommendation. Make it a great week!

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