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Lewisville Volkswagen

Lewisville, TX

Overview
Employees
Reviews
Vehicles
4.7
2,486 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,486 reviews

September 16, 2021

Chris was very helpful, patient, understood our requirements and helped us get a fair deal and made the process smooth More

by PA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Prudhomme
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Sep 17, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your experience with Chris at Lewisville Volkswagen. We sincerely appreciate your business and recommendation. Enjoy your new VW... we know that you will!

September 16, 2021

Very kind, efficient, personable and overall good experience. The car was what Andrew stated in the phone. More

by Brad Koch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Eagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Calvert
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Sep 16, 2021 -

Lewisville Volkswagen responded

Brad, thank you for sharing your experience with our team at Lewisville Volkswagen. We appreciate you. Please let us know anytime that we may be of further service to you. Make it a great day.

September 15, 2021

Awesome buying experience. Everyone was pleasure working with. Will be glad to recommend you my family and friends. More

by CDI10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fatima Azhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Zebrosky , Chris Riccitelli
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Sep 15, 2021 -

Lewisville Volkswagen responded

We sincerely appreciate your recommendation and review here on DealerRater. Please let us our team members know anytime that we may be of further service to you. Make it a great day!

September 14, 2021

Very customer oriented and sensitive to the customers time and needs. Great communication with service department More

by Char
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carson was great and kept me updated.
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Sep 14, 2021 -

Lewisville Volkswagen responded

Char, thank you for sharing your experience with Carson at Lewisville Volkswagen. We appreciate you! Please let us know anytime that we may be of further service to you.

September 12, 2021

Best experience I’ve ever had buying a car! Wallace and Chris were so nice and truthful! Do not hesitate to go here for a new VW! More

by Krista Luckie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wallace Gauthier, Chris Riccitelli
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Sep 13, 2021 -

Lewisville Volkswagen responded

Krista, thank you for sharing your experience with Wallace and Chris on DealerRater. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you.

September 12, 2021

I loved my car buying experience here! A very special thank you to Chris R as he was very generous & genuine. I would recommend anyone to buy a car here ! More

by Maurieshaaustin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Eagan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Riccitelli
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Sep 13, 2021 -

Lewisville Volkswagen responded

Thank you for recognizing Chris Riccitelli and Chris Eagan here on DealerRater. Please let us know anytime that we may be of further service to you. Make it a great week!

September 12, 2021

Very pleasant experience, no hounding, staff very friendly and so nice! Definitely enjoyed my experience! I am loving my new Taos! Thanks to Jason and staff! More

by Kayla.osborn95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Steward, Chris Riccitelli
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Sep 13, 2021 -

Lewisville Volkswagen responded

Kayla, congratulations on your new Volkswagen Taos. Thank you for sharing your experience with us on DealerRater. Please let Jason, Chris, and David, know anytime that we may be of further service to you. We appreciate you! Enjoy your new Taos... we know that you will!

September 12, 2021

We had such a great experience at Lewisville Volkswagen! Everyone was so friendly and we were so thankful for such a smooth and stress free process! We will absolutely be back to purchase another! More

by Kacie Carey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Mccalister
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Sep 13, 2021 -

Lewisville Volkswagen responded

Kacie, congratulations on your new Volkswagen and thank you for sharing your experience here on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great week!

September 11, 2021

Waited 2.5-3hrs for an oil change. I should have been told upon arrival how long the wait was so I could have made the decision to wait or not. Took one week to make the appointment as I would leave voic More

by JBAILEY4501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Larsen
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2021 -

Lewisville Volkswagen responded

You have my sincere apology for the wait and the length of time it took to take care of your vehicle’s needs. It is our job to set the correct expectation, so you know how to set your schedule. We have been putting the pieces in place to help the timelines on both sides of the schedule and the service timeline itself. Again, we apologize. We do appreciate your business at Lewisville Volkswagen and look forward to proving as we build our team, that we are better than this one experience. If there is anything I can help with, please don’t hesitate to call. Thank you. Peter Smith Service Director Lewisville Volkswagen 893 S Stemmons Frwy Lewisville TX 75067 972.538.0714 psmith@boardwalkautogroup.com www.LewisvilleVW.com

September 11, 2021

I have been taking my GTI to this location for 3 or 4 years now and always have a good and painless experience. Tim Larsen is the best advisor. Makes sure his customers are taken care of and happy. More

by taylorsigmund10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with your GTI with Tim Larsen at Lewisville Volkswagen. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great week!

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