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Lewisville Volkswagen

Lewisville, TX

4.7
2,535 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,535 reviews

October 27, 2021

Sales Rep David Maloy was awesome in assisting me with my new vehicle purchase and process was very seamless and overall great customer service from front lobby to finance manager. Definitely will let others More

by Christina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Eagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Riccitelli
Oct 27, 2021 -

Lewisville Volkswagen responded

Christina, thank you for sharing your new car experience with David Maloy and our team at Lewisville Volkswagen. We appreciate you! Please let us know anytime that we may be of further service to you.

October 26, 2021

Amazing very helpful. They helped carry my things to the car as well while having my grand baby.. Service was on time.. More

by ROCKIELASHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Ouzts
Oct 26, 2021 -

Lewisville Volkswagen responded

Thank you for recognizing Carson and Brian at Lewisville Volkswagen. We appreciate your business and recommendation. Make it a great week!

October 26, 2021

The business practices of Lewisville Volkswagen were upfront and excellent. They were professional and efficient. More

by Noa.armec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Steward, Chris Riccitelli
Oct 26, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your experience with Jason, Chris, and David, at Lewisville Volkswagen. We appreciate you! Make it a great week.

October 26, 2021

I brought my car in for a radio issue. The technician went the extra mile and contacted the manufacturer to get a resolution. He gave me a thorough explanation on what had to be done to fix my problem. More

by DAMTEXAN819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Ouzts
Oct 26, 2021 -

Lewisville Volkswagen responded

Thank you for recognizing our technician and service team at Lewisville Volkswagen. We are here to serve you. Make it a great week and please let us know anytime that we may be of further service to you.

October 25, 2021

Not satisfied. I purchased a vehicle that started making noise the day after purchase. Found out it was the tire and because it only had only 2 lug nuts on it when it needs 5...I was assured the mechanic ch More

by d74godchild
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lee Clowers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Lewisville Volkswagen responded

You have my sincere apology that we did not meet your expectations. Please call me on my direct line at 972.538.0681, so I can learn more about what transpired. Thank you. Jason Villa General Manager Lewisville Volkswagen 893 S Stemmons Frwy Lewisville TX 75067 972.538.0681 jvilla@boardwalkag.com www.LewisvilleVW.com

October 25, 2021

Great staff. Professional kind and helpful. Have no complaints and don't think you will have any. Thanks More

by Mija100510
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Zebrosky
Oct 25, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your experience with Heather and David at Lewisville Volkswagen. We appreciate you! Make it a great week.

October 24, 2021

This was the best experience we ever had with any dealership. It only took us two hours for the entire process! The whole team was so professional and understood exactly what we were looking for. Gui More

by Jason C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Riccitelli
Oct 25, 2021 -

Lewisville Volkswagen responded

Jason, congratulations on your new Volkswagen! Thank you for sharing your experience with Guillermo and Chris. We appreciate your business and recommendation. Have a great week!

October 24, 2021

Lewisville VW always takes care of its customer! Darin McKinney is my go to tech and Melissa Ortiz takes care of me in Service! More

by BJ.MINER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darin McKinney
Oct 25, 2021 -

Lewisville Volkswagen responded

BJ, thank you for recognizing Darin and Melissa here on DealerRater. We appreciate you! Make it a great week and let us know anytime that we may be of further service to you.

October 23, 2021

Mo greeted me upon arrival. Very friendly, open and welcoming. Never felt pressured. Was very knowledgeable, conversational, inviting. Very reasonable when making the deal. Very impressed with how Volk More

by BIGB625
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurico Puig , Jason Bryant
Oct 25, 2021 -

Lewisville Volkswagen responded

Thank you for recognizing Mo and our team at Lewisville Volkswagen. We sincerely appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great week!

October 23, 2021

I bought a used car, they didn’t aware me about missing parts from the vehicle also some dents, really disappointed. In their carfax advertisement they hide those areas intentionally I can feel. You don’t More

by SAM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : From Finance it was nice., Wallace Gauthier
Oct 25, 2021 -

Lewisville Volkswagen responded

Sam, you have my sincere apology that we did not meet your expectations. Please call me on my direct line at 972.538.0681, so I can learn more about what transpired with your pre-owned car purchase. Thank you. Jason Villa General Manager Lewisville Volkswagen 893 S Stemmons Frwy Lewisville TX 75067 972.538.0681 jvilla@boardwalkag.com www.LewisvilleVW.com

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