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Lewisville Volkswagen

Lewisville, TX

4.7
2,535 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,535 reviews

November 02, 2021

Painless car buying experience- very happy with our purchase. The sales team was very accommodating and we got a fabulous deal! Highly recommend. More

by alexander.carol12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Calvert- 5 star, Jason Bryant
Nov 03, 2021 -

Lewisville Volkswagen responded

Congratulations on your new VW and thank you for sharing your experience here on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you.

November 01, 2021

They very nice and helpful and showed me all the things about the car and things operated More

by vware1950
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Elwir
Nov 01, 2021 -

Lewisville Volkswagen responded

Congratulations on your new VW! Thank you for recognizing Guillermo, Omar, and David on DealerRater. Make it a great week and let us know anytime that we may be of further service to you.

October 30, 2021

Great service. Was very happy with everybody. Would recommend to friends and family. Will buy my next car from them. More

by KENT.CERVANTES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Steward, Wallace Gauthier, Hussain Jafri
Nov 01, 2021 -

Lewisville Volkswagen responded

Kent, thank you for sharing your experience with our team at Lewisville Volkswagen. We appreciate you! Please let us know anytime that we may be of further service to you.

October 30, 2021

They got my car in and out quickly and took care of it properly and professionally. More

by jon.mcwilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Lewisville Volkswagen responded

Jon, thank you for sharing your VW service experience with Melissa at Lewisville Volkswagen. We appreciate you!

October 29, 2021

Jeffrey, John and Jason were really great! With their support I was able to finalize the leasing process of my new VW Atlas Cross in a very smooth way. Overall it was an excellent experience! More

by ALEXANDRE ZIBORDI
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bryant, Jeffrey Ramsbottom
Nov 01, 2021 -

Lewisville Volkswagen responded

Alexandre, congratulations on your new VW Atlas Cross Sport. Please let Jeffrey, John, and Jason, know anytime that we may be of further service to you. Make it a great week!

October 29, 2021

They were thorough about finding the issue with my car. It took a lot of back and forth and they were great at communicating with me keeping me informed, and ended up fixing the issue quickly. More

by mvkrice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Melissa at Lewisville Volkswagen. Please let us know anytime that we may be of further service to you. Have a great weekend.

October 28, 2021

Pain free experience! Love my new Volkswagen Atlas! Thank you for making it so easy More

by Cdyessmam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Steward
Oct 28, 2021 -

Lewisville Volkswagen responded

Congratulations on your new Volkswagen Atlas! Thank you for sharing your experience with Jason and David here on DealerRater. Please let us know anytime that we may be of further service to you.

October 27, 2021

It was a pleasant experience. We ran into a hiccup but they gave us full customer service and left the dealership happy More

by endozoedgar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bryant
Oct 27, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with our team at Lewisville Volkswagen. We appreciate you!

October 27, 2021

Carson was very helpful and responsive to my questions. He provided me with updates on demand. More

by STEVEWOODTX1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carson Ouzts
Oct 28, 2021 -

Lewisville Volkswagen responded

Steve, thank you for recognizing Carson and our service team at Lewisville Volkswagen. We appreciate you!

October 27, 2021

I visited the service department because the monitor in the car was not working. He said it was a simple repair, but he made an appointment a week later and visited again. Eventually I had to leave the car More

by HOPEWELL777
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 27, 2021 -

Lewisville Volkswagen responded

We do apologize for any miscommunication or inconvenience. Thank you for sharing your experience with us. Please let us know anytime that we may be of further service to you. Make it a great week!

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