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Lewisville Volkswagen

Lewisville, TX

Overview
Employees
Reviews
Vehicles
4.7
2,535 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,535 reviews

November 23, 2021

The sales and finance team were great. They eased my buyers remorse. Thank you making memy auto purchase experience a freat one. More

by Ggh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Steward, Jason Bryant
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Nov 23, 2021 -

Lewisville Volkswagen responded

Congratulations on your new Volkswagen! Thank you for sharing your experience with our team at Lewisville Volkswagen. We appreciate you! Please let us know anytime that we may be of further service to you.

November 23, 2021

The service I received was excellent! My problem was diagnosed and fixed promptly. The technician kept me informed all along the way. My car was returned washed and fixed as promised. More

by DAMTEXAN819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hussain Jafri
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Nov 23, 2021 -

Lewisville Volkswagen responded

Thank you for recognizing our team at Lewisville Volkswagen. We are here for you! Please let us know anytime that we may be of further service to you. Have a wonderful Thanksgiving.

November 22, 2021

We had a great experience at this Volkswagen dealership. Everyone was courteous and helpful and the dealership met all of our needs. More

by Carolyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Riccitelli
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Nov 22, 2021 -

Lewisville Volkswagen responded

Carolyn, thank you for sharing your experience with our team at Lewisville Volkswagen, We appreciate your business and recommendation. Enjoy your new VW and have a wonderful Thanksgiving.

November 22, 2021

The second experience was much better than the first. Jason and John did a great job More

by COREPOWERTECH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Steward
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Nov 22, 2021 -

Lewisville Volkswagen responded

Congratulations on your new Volkswagen. Thank you for sharing your experience with Jason and John on DealerRater. We appreciate you! Make it a great week.

November 21, 2021

Everybody is respectful and very helpful. Plenty of water fit us to drink if needed More

by RCROSS34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your experience with Joe Downs at Lewisville Volkswagen. We appreciate you.

November 21, 2021

Staff accommodated every need/want! Fast service even with changes. Definitely refer them to friends! Andrew, Lee, Chris, John, and Carlos all excellent in custtomer service!!!! More

by DBMJ1962
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Eagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee
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Nov 21, 2021 -

Lewisville Volkswagen responded

Congratulations on your new VW! Thank you for sharing your experience with our team at Lewisville Volkswagen. Make it a great week!

November 21, 2021

Tim kept me informed of my car during service. Lewisville had been our go to for VW cars. More

by Ingrid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2021 -

Lewisville Volkswagen responded

Ingrid, thank you for sharing your service experience with Tim Larsen and our team at Lewisville Volkswagen. We appreciate you!

November 19, 2021

Heather was fantastic! She worked exceptionally hard to see that we had a good value and not just pushing the highest profit. More

by JEFFBAKERAP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Zebrosky
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Nov 19, 2021 -

Lewisville Volkswagen responded

Jeff, thank you for sharing your experience with Heather at Lewisville Volkswagen. We appreciate you! Make it a great weekend.

November 19, 2021

Waiting for about 1/2 hour re oil change...then advised no oil! Promise to call me when oil available...no call and that was over a week ago! Key fab was to be replaced...either is wasn't or a bad battery More

by HALFTON.SARA.JANE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carson Ouzts
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Nov 19, 2021 -

Lewisville Volkswagen responded

Hello Miss Halfton, I apologize for your recent issue at Lewisville Volkswagen. I know that we had an issue with oil production and distribution from Volkswagen recently, but that in no way excuses the poor communication that you received. The battery for your FOB should also have been quality checked, prior to leaving. I want you to know we are better than that and that we will use it for a training condition for the advisors. Again, we appreciate your patronage at Lewisville Volkswagen. I want to invite you to see me personally for your next oil change and I will take care of that for you. Again, I appreciate your time and look forward to being of service to you in the future. Peter Smith Service Director Lewisville Volkswagen 893 S Stemmons Frwy Lewisville TX 75067 972.538.0714 psmith@boardwalkautogroup.com www.LewisvilleVW.com

November 18, 2021

Very nice and professional. Great dealership . My car runs so much better . Great mechanics. Clean dealership very friendly . More

by zsuzsiegri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Ouzts, Selena Segura
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Nov 18, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with us on DealerRater. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Have a great evening.

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