Lewisville Volkswagen

Tim was excellent! He was welcoming and accommodating to me during my visit. He made my service visit simple. He was welcoming and accommodating to me during my visit. He made my service visit simple. More

I’ve gone back and fourth about 3 years on buying a used Atlas. Recently I saw the Cross Sport and really liked it so I started looking around my area for a used one. Unfortunately a lot of VW Dealerships a Atlas. Recently I saw the Cross Sport and really liked it so I started looking around my area for a used one. Unfortunately a lot of VW Dealerships around me have terrible reviews so I was hesitant to even go look at one as this one my first experience purchasing a car. I called Lewisville VW and spoke with Drew about a specific used Cross Sport at another VW but had concerns about their negative reviews. He was understanding and informed me he couldn’t transfer a used car but if I saw a new one I liked he could definitely get it. After doing some research I decided not to go the used route and drove down to Lewisville VW and was ironically greeted by Drew. It worked out great! He asked me what exactly I wanted and what my budget was. Green flag! He went over their inventory, showed me what would fit within that budget and asked me questions about my trade-in. He wasn’t pushy at all and didn’t try to convince me to look at anything I couldn't afford!! Green flag! Later that day he sent me an offer and we went on to negotiate on a few things. He was very patient with all my questions and even answered after hours and on his day off. Green flag! When I went in to finalize it was a painless hour of signing a few papers. There was no trying to change the offer up on me last minute or any other funny business. Joe in financing is wonderful at what he does and explained everything to me in depth. He was very honest and kind. I love my 2024 Cross Sport! I had a great experience with everyone at Lewisville VW and would definitely recommend Drew to anyone. He’s very patient, kind and knowledgeable! More

Heather was absolutely amazing to work with! ! Made my experience buying my dream car a 10/10! ! Made my experience buying my dream car a 10/10! More

We received good support from the manager. Everything was great. We plan to service the car at your dealership. Everything was great. We plan to service the car at your dealership. More

Very friendly and helpful with all the details and questions needed answered. Very informative as well. questions needed answered. Very informative as well. More

very friendly staff, they work well with customers to find the best price within your budget find the best price within your budget More

Went to VW of Lewisville to get our vehicle. Mo, our sales rep was awesome, helpful and very knowledgeable. Sales process was smooth and clear but long as all dealerships. One of the few dealers Mo, our sales rep was awesome, helpful and very knowledgeable. Sales process was smooth and clear but long as all dealerships. One of the few dealerships that does not try to gouge you with thousands of dollars of reconditioning or compliance fees. Great dealership to work with. More

Drew was awesome. He understands when a salesperson need to push and when to wait. A thing most car salesmen don't do properly. He understands when a salesperson need to push and when to wait. A thing most car salesmen don't do properly. More

Dealership was refreshing to work with. Friendly folks all around. Can't say enough about Jabril. Very personable young man. Knows his product and responded quickly to all communications. H Friendly folks all around. Can't say enough about Jabril. Very personable young man. Knows his product and responded quickly to all communications. How can you not love a dealership with so many Stars fans. GO STARS! More

The customer service was excellent you all really put the customer first. Very helpful too customer first. Very helpful too More