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Lewisville Volkswagen

Lewisville, TX

4.7
2,627 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,627 reviews

August 11, 2022

Fantastic service. Excellent communication and solved my problems with my car . My service representative kept me informed of time needed. Price of repair and was know More

by CONNIE.CLEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Tim and the Lewisville Volkswagen team. Drive safely, and we hope to see you back again down the road!

August 11, 2022

Waiting time for oil change was too long more than 2 hours, service is very good More

by cucly0991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Nowak
Aug 11, 2022 -

Lewisville Volkswagen responded

Thanks for your review. While we're grateful to have provided quality service and earned your 5 stars, I'm sorry to see the wait time for your oil change was longer than expected. I appreciate your feedback and will pass it on to the rest of my team. Drive safely, and we hope to work with you again down the road! Brian Swarvar - Service Manager - (469) 702-9895

August 11, 2022

Drew and Joe made the process quick and easy. They were friendly, upfront, and honest! More

by blehman01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Gassner
Aug 11, 2022 -

Lewisville Volkswagen responded

It is great to hear that you enjoyed a seamless buying experience with Drew and Joe! We are lucky to have them as part of the Lewisville Volkswagen team. Thanks for the five stars!

August 10, 2022

Great communication and from service department manager and service technician. Time promised was kept too More

by cjhwilcox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Lewisville Volkswagen responded

Thank you for the review! We're glad that you received great service from the team here at Lewisville Volkswagen! See you next time.

August 10, 2022

Great service great team of mechanics great team of service desk great location ease to get to and from. More

by aeckerle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Lewisville Volkswagen responded

Thank you for this fantastic shoutout to our team here at Lewisville Volkswagen! We appreciate your business and hope you have a lovely day.

August 09, 2022

My vehicle had some repairs and a minor repair came up through the process. They were addressed and corrected. More

by BEARDEN43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Lewisville Volkswagen responded

Thank you for taking the time to share your service experience with Lewisville Volkswagen! Come by anytime.

August 09, 2022

It was a very quick and fair negotiation. However when I was in the store last week for service on my Atlas I looked at the list of incoming cars for a long time and was ignored. Everyone y More

by mmckinney1944
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hussain Jafri, Jake Johnson
Aug 09, 2022 -

Lewisville Volkswagen responded

Thank you for the review. We are always looking for ways to improve for our guests, and we appreciate you taking the time to share. We apologize for your previous experience working with us and will be sure to use this feedback better our communication practices in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Hussain Jafri - General Sales Manager - (469) 702-9895

August 09, 2022

Fantastic service. I had engine light on . Tim checked everything and got my car serviced for me. I’m very happy with my service. More

by CONNIE.CLEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Lewisville Volkswagen responded

We appreciate your support, Connie! Thank you for choosing Lewisville Volkswagen and for sharing your kind words about Tim. We hope to welcome you back again down the road!

August 07, 2022

Very professional and on time service. Accommodated me even though they were busy. Very impressed. More

by abhijit.bhinge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lewisville Volkswagen team. Drive safely, and we hope to see you back!

August 07, 2022

Drew was exceptional informative friendly and provided excellent service. Thank you for making my experience pleasant at Volkswagen Lewisville easy and stress free. More

by smith.audf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Calvert, Drew Gassner
Aug 08, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Drew and the Lewisville Volkswagen team. Drive safely, and we hope to see you back again down the road!

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