Lewisville Volkswagen

I’ve never bought or leased a car and not had a full tank when I drove off of the lot. I only leased this because they said that they did not have the man power to diagnose my 21 Atlas until Wednesday and al when I drove off of the lot. I only leased this because they said that they did not have the man power to diagnose my 21 Atlas until Wednesday and also did not have any loaners. My wife drove the car home and I didn’t realize that they did not fill it up. Very disappointed. More

Great service. Worked with Mo who was an excellent sales guy. Was knowledgeable and friendly. Would recommend! Worked with Mo who was an excellent sales guy. Was knowledgeable and friendly. Would recommend! More

Buying process was very easy and quick. No hassle on the paperwork or payment. Both sales and finance departments are great. Thank you. No hassle on the paperwork or payment. Both sales and finance departments are great. Thank you. More

Excellent service, they delivered what they promised and were very quick in getting payment processed too, were very quick in getting payment processed too, More

I had initially called Jason Villa in management about a 22 Autobahn GTI they had on their website. Knowing the car is a hot commodity he sprung into action and got me setup with Hussain Jafri and Chris Pru 22 Autobahn GTI they had on their website. Knowing the car is a hot commodity he sprung into action and got me setup with Hussain Jafri and Chris Prudhomme to get the ball rolling. Upon arriving to the dealership that evening Chris was at the door waiting for us, we exchanged pleasantries and immediately went to do a test drive. He was so great from introduction on the phone to us walking out the door with the deal done. The trade in process was easy. Kevin in the finance department came through with great service as well for both my wife and I. After purchasing the car the service department was able to squeeze in an appt for a friend of mine's vehicle in town from California before his journey home. If you are in the market for a Volkswagen in the greater DFW area and beyond, do not hesitate to shop here. They will do everything they can to ensure you have a great experience. More

Overall, great experience! Lee was super helpful and patient! We would definitely do business with them again. Lee was super helpful and patient! We would definitely do business with them again. More

Outstanding service! Very happy with the purchase of my car. I have purchased a few vehicles from Boardwalk over the years and they have all been reliable. Good to have Very happy with the purchase of my car. I have purchased a few vehicles from Boardwalk over the years and they have all been reliable. Good to have Boardwalk back with VW thanks. More

Customer Service is poor, they focus only on sales speech but they don’t care about customers. My car broke with no reason and with minimal tests they concluded I needed a new engine. I had to go for a secon but they don’t care about customers. My car broke with no reason and with minimal tests they concluded I needed a new engine. I had to go for a second opinion and fixed the car with 1/3 of the cost. I had to pay this dealer about $600 just for the check. Very disappointed that VW cannot fix their own engines and just replace them without considering waste, ecology and cost. More

Friendly good customer service quality cars at affordable prices. Willing to work with customers to help get what they need. prices. Willing to work with customers to help get what they need. More

Great customer service and communication since I booked the appointment and during all the time I was there, thank you! the appointment and during all the time I was there, thank you! More