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Lewisville Volkswagen

Lewisville, TX

4.7
2,629 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,629 reviews

September 20, 2022

The service I received was fine, unfortunately my car did not accept the reset code for the service. Due to the distance between my lodgings and the dealership it is not a quick fix to pop by and have them p More

by ROBHEADLEY67
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Lewisville Volkswagen responded

I am sorry to hear that you are still having trouble with your vehicle. We strive to deliver seamless and efficient service, and it is disappointing to see that we missed the mark. I would appreciate the chance to speak with you directly to see what more I can do to help fix things. If you are willing to discuss this further, please feel free to reach out. Best, Brian Swarvar - Service Manager - (469) 702-9895

Sep 21, 2022 -

ROBHEADLEY67 responded

I don’t believe that you missed the mark Brian. It is an older vehicle and sometimes not everything works perfectly. If I had remembered that it doesn’t always reset with the manual code I could have let your tech know to reset it on the computer. Thanks Rob

Sep 21, 2022 -

Lewisville Volkswagen responded

I appreciate your understanding here. I appreciate you reaching out, and if there is anything further, I can help with, please don't hesitate to give me a call. Thank you, Brian Swarvar - Service Manager - (469) 702-9895

September 20, 2022

After a roller coaster day at another dealership, I left and met with Chris Prudhomme who got me in the exact car I wanted in less than an hour and a half. What a wonderful experience at Lewisville Volkswa More

by Bevvitta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Prudhomme
Sep 20, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Chris and the Lewisville Volkswagen team. Drive safely, and we hope to see you back again down the road!

September 20, 2022

Found a beetle that I couldn’t live without, on a Sunday and completed the purchase on Monday. Super easy process. More

by 10moonbug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David and Ivann
Sep 20, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are thrilled to hear that you found the right vehicle working with the Lewisville Volkswagen team. Drive safely, and we hope to see you back!

September 20, 2022

Amazing guys! Answered all of my questions and from start to driving off the lot they worked fast and efficient. More

by Taylor_eldredge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Lewisville Volkswagen responded

Taylor–It's wonderful to hear that you enjoyed working with our team! Thank you for choosing Lewisville Volkswagen!

September 19, 2022

The guys were so nice and willing to help me with anything I needed. I will be telling people this is the dealership to go to..Ask for Miguel he is awesome!!! More

by JENNYLYNNLOVINS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Eagan
Sep 19, 2022 -

Lewisville Volkswagen responded

Jenny, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Miguel and the Lewisville Volkswagen team. Drive safely, and we hope to see you back!

September 18, 2022

Turn around was faster than expected so that was good. Total cost was below the quote which was also good. Tech advisor was courteous and professional. However, after having my car for a week they foun More

by CAMPBELLAPPRAISER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Larsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Lewisville Volkswagen responded

I am sorry to see that the issues with your vehicle remain unresolved and I would like to step in to see what I can do to help expedite the matter. We want to get you back on the road in a timely manner, and satisfied with your vehicle. Please give me a call when you have a moment and I will be happy to help sort this out. Thank you for your feedback, Brian Swarvar - Service Manager - (469) 702-9895

September 18, 2022

Quote was accurate, work was performed well and the car was ready when promised. Excellent! More

by jons2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lewisville Volkswagen team. Drive safely and we hope to see you back again down the road!

September 18, 2022

I had the most excellent experience at Lewisville Volkswagen. The salesmen and finance officers are of the utmost integrity and lead with transparency and honesty. I told them what I was looking for More

by Amaris Kate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Lewisville Volkswagen responded

Amaris, thank you for the great review! We are so glad to hear that you found the right vehicle working with Miguel and the Lewisville Volkswagen team. Drive safely, and we hope to see you back again down the road!

September 17, 2022

Quick and very helpful. I would 100% recommend dealing with John and Ivan. Thank you More

by vic130
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with John, Ivan, and the Lewisville Volkswagen team. Drive safely, and we hope to see you back!

September 17, 2022

Pleasant experience with the dealership easy to work with the them. From the salesperson to the finance guy More

by rbenm43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Prudhomme
Sep 19, 2022 -

Lewisville Volkswagen responded

We are thrilled that our team took such great care of you! Thank you for choosing Lewisville Volkswagen and for sharing your experience. Enjoy the ride!

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