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Lewisville Volkswagen
Lewisville, TX
2,656 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,656 reviews
July 10, 2025
I had a pleasant experience at Lewisville VW last week when I had a service appointment. Michael was my service advisor and he made the whole process very easy for me. The coordination was top notch and h when I had a service appointment. Michael was my service advisor and he made the whole process very easy for me. The coordination was top notch and his customer service was excellent. More
by sri.gandikota3
Employees Worked With
Michael Ehrichs
July 10, 2025
Was able to get an appt with 1 day notice Vehicle was ready as promised Service team did great communicating Very positive experience! ready as promised Service team did great communicating Very positive experience! More
by dajeffer
Employees Worked With
July 10, 2025
When we first starting doing business with them in 2006. At that time the business was great, but has gone down hill. They up charge and sneak in unnecessary extras that they did not do before. On this visi At that time the business was great, but has gone down hill. They up charge and sneak in unnecessary extras that they did not do before. On this visit all I requested was two new tires and a new battery. I knew it would cost a little more, but it was worth it to know they would do the job right. But after my service of inflated parts pricing they added an additional $40 tire changing fee. So the $200+ for each tire and the $200+ labor was not enough? Completely unnecessary! More
by robert.vaughan
Employees Worked With
July 08, 2025
Process was pretty simple as I went from a lease to a purchase. Overall experience was favorable. purchase. Overall experience was favorable. More
by Alkenteam
July 07, 2025
Jafri was great to work with, he made the transaction seamless and kept me from having to spend hours in a dealership. Stress free and Great customer service seamless and kept me from having to spend hours in a dealership. Stress free and Great customer service More
by athompson19
July 01, 2025
A very pleasant purchase experience. The sales person Matthew was professional and was very helpful, promptly following up on commitments. No sales pressure and no additional fees. The sales person Matthew was professional and was very helpful, promptly following up on commitments. No sales pressure and no additional fees. More
by poruri
June 23, 2025
Excellent customer service, they take the time to work with you to find what you are looking for. with you to find what you are looking for. More
by levelupsoto1
June 20, 2025
I’ve been doing business with Lewisville VW and Joe Downs for almost 20 years, always been excellent! for almost 20 years, always been excellent! More
by toddlettman
June 18, 2025
Wonderful people to work with. Very communicative about the process. Expected appointment time was accurate and service was completed quicker than expected. Very communicative about the process. Expected appointment time was accurate and service was completed quicker than expected. More
by Rynexpress23
Employees Worked With
