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Lewis Ford Sales Inc.

Fayetteville, AR

4.5
160 Reviews

2479 N Shiloh Dr

Fayetteville, AR

72704

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160 Reviews of Lewis Ford Sales Inc.

December 02, 2022

Nice friendly attendants, seemed eager to please, comfortable waiting room area (tho a bit chilly for me)! No wait timengitvrightvin!! More

by gigi66
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris only name I remember
Dec 05, 2022 -

Lewis Ford Sales Inc. responded

It's our pleasure to offer courteous assistance and an accommodating waiting area! Thanks for working with us at Lewis Ford. Safe travels!

November 14, 2022

I was told I got a car like new doesn’t need anything. Every month is needs something now it needs one new tire somehow abs they couldn’t order just one not one thing has been under warranty I needed hel More

by madisonbrewer1642
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ken
Nov 15, 2022 -

Lewis Ford Sales Inc. responded

Your review is concerning to read, as it doesn't reflect the straightforward and accommodating service we pride ourselves on. If you're willing, I would like the opportunity to discuss your experience with you directly. Please give me a call at (479) 582-6266. Thanks, Tre - Lewis Fayetteville Service Manager

November 09, 2022

I am very pleased with the service at ford. Everyone is very knowledgeable and helpful. More

by Linda Lazenby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Faulkner
Nov 10, 2022 -

Lewis Ford Sales Inc. responded

This feedback means a lot to us, Linda! Thank you for choosing Lewis Ford and for stopping by to let us know that you are a happy customer. Drive safely!

Nov 10, 2022 -

Linda Lazenby responded

Thanks again for all your help with my Lincoln Navigator. Wanted to let you all know my car drives 💯percent better now. I am very very pleased!! Thanks again Linda Lazenby

November 08, 2022

Jimmy Johnson in the service department was very friendly, courteous, and professional. Most of all, he was knowledgeable about what needed to be done and was timely when it came to information I ne More

by rcw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Johnson
Nov 09, 2022 -

Lewis Ford Sales Inc. responded

Thank you for the great review! We are so glad to hear that Jimmy delivered such a successful service experience. Drive safely, and we hope to see you back again at Lewis Ford!

November 06, 2022

He’s was very informative, worked with us, he went over and about to find out what we were looking for in a vehicle. Helped to show us the pros and cons between two Broncos we were trying decided between. More

by Debbie.Myers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 06, 2022 -

Lewis Ford Sales Inc. responded

Debbie, it's wonderful to hear that you enjoyed working with our team at Lewis Ford! Thank you for having confidence in us!

October 31, 2022

Buyer Beware. Especially look out for Cale. They just ripped me off $9000 and I am 60 years old. Don't buy a car without getting your own diagnostics done. There a More

by riverpuresoap
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cale
Oct 31, 2022 -

Lewis Ford Sales Inc. responded

I am so sorry to hear that your recent experience did not go as hoped and that the price was higher than anticipated. I'd really appreciate the opportunity to speak with you directly so that I can learn more about your situation. At your earliest convenience, please consider reaching out to a member of our management team at 479-582-6223. Thank you.

Oct 31, 2022 -

riverpuresoap responded

These are BOTS responding. Another SCAM by Lewis Ford. Call this number yourself and you will see that it is not even Lewis Ford's phone number. I called their real number today and talked to Cale and he explained to me that they are going to do NOTHING to help me. They had me come in 10 days ago and talk to Joey and acted like they were going to fix my car. They then did NOTHING. That's what you can expect from Lewis Ford in Fayetteville for service: NOTHING. Don't you be next.

October 31, 2022

Everyone is so nice and very professional. I will be buying my next car from this lot. More

by Pmosher4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 01, 2022 -

Lewis Ford Sales Inc. responded

Our team is always happy to see you! Thank you so much for supporting Lewis Ford and we will see you next time!

October 27, 2022

Good friendly people Made effort to take cake of my car problem I had major problem with trying to make contact by telephone for service! More

by jenkinspete
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
?? Two or three
Oct 28, 2022 -

Lewis Ford Sales Inc. responded

Thank you for sharing your feedback with the Lewis Ford team. I am glad that we delivered satisfactory service, but I do want to apologize for the difficulty you had getting in touch with us. I will share this information to help us improve, and if there is anything else I can help with, I have provided my number here. Thank you, Kraig Atkins - (479) 582-6223

October 26, 2022

Making an appointment with Lewis Ford in Springdale to have your oil changed is a JOKE! I always make an appointment, am never late & it takes them 2 hours to get it done. They do not use floor mats so More

by KRey
Recommend Dealer
No
Employees Worked With
Service writer
Oct 26, 2022 -

Lewis Ford Sales Inc. responded

We are sorry that your visit wasn't as efficient and seamless as we hope for. We'd love a chance to discuss your experience together. Please feel free to reach out to a member of our service management team at 479-927-4853 at your convenience. Thank you!

October 18, 2022

Outstanding service with quick and efficient service I think they are far better than other deals I have used More

by poppy001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris johnson
Oct 19, 2022 -

Lewis Ford Sales Inc. responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lewis Ford team. Drive safely, and we hope to see you back again down the road!

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