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Lewis Ford Sales Inc.

Fayetteville, AR

4.4
155 Reviews

2479 N Shiloh Dr

Fayetteville, AR

72704

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155 Reviews of Lewis Ford Sales Inc.

February 23, 2023

Lewis Ford has great service. Car finished in a timely manner. Love that they have a shuttle. More

by pbthiessen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josue
Feb 23, 2023 -

Lewis Ford Sales Inc. responded

Thank you for the review! We are thrilled to hear that you had a successful purchase experience working with the Lewis Ford team. Drive safely, and we hope to see you back!

February 21, 2023

“Lewis guarantee” full tank of gas l. Technology assistant and an extended warranty/guarantee they say they “provide”. All this for just 5k above msrp I will take my business elsewhere wi More

by Bought somewhere else
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Manager
Feb 22, 2023 -

Lewis Ford Sales Inc. responded

Thank you for sharing your experience with us. We are sorry to see that your experience here was a negative one and I would be happy to hear more from you so that our team can learn and improve. Feel free to give me a call and I will be happy to listen. Thank you, Kraig Atkins - (479) 582-6223

January 31, 2023

Took my truck in for an oil change. They had my truck for almost 2 hours. Then charged me for DEF fluid that they did not use. I just filled my DEF tank 2 days before they changed my o More

by Bryan.Bittick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josue
Feb 02, 2023 -

Lewis Ford Sales Inc. responded

Bryan, I am very sorry for the delay in completing your vehicle and for the mix-up on our end. I would love the opportunity to discuss your comments with you directly. Please consider giving me a call. Thank you, Kraig Atkins - (479) 582-6223

January 30, 2023

We have purchased 3 vehicles at Lewis Ford. They always do a great job. Service dept is great. Everyone is very friendly. More

by sturley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember.
Jan 31, 2023 -

Lewis Ford Sales Inc. responded

Thank you for sharing your appreciation for the team at Lewis Ford! We're honored to have earned your loyalty. We look forward to seeing you again next time!

January 28, 2023

Great service. Great company . Found exactly the suv we wanted . Ken is the best and the price was right More

by Brd88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Serratos
Jan 29, 2023 -

Lewis Ford Sales Inc. responded

Ken is exactly as you described. He has a passion for assisting clients and is packed with knowledge. Enjoy your new ride and thank you for your business from your friends at Lewis Ford!

January 24, 2023

Very easy to work with. Knowledgeable, friendly and they try to accommodate your service as best they can. More

by Drobin64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue
Jan 24, 2023 -

Lewis Ford Sales Inc. responded

Thank you for the 5-star review! We are glad to have your trust and business.

January 20, 2023

Lewis Ford takes excellent care of their customers in their sales and service departments. They sold me a 2018 F-150 Lariat, a 2021 Ranger XL-STX, and a 2023 Bronco 4-door Outer Banks with hard top, tow, More

by Fred J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy, Chuck
Jan 20, 2023 -

Lewis Ford Sales Inc. responded

Fred, we are lucky to have you as a Lewis Ford customer, and it's our pleasure to provide you with five-star service. Take care, and we'll see you next time!

January 17, 2023

I had my truck in for service and recalls for three days and they never did the services Chris didn’t make Shure that the service was done during the time they were diegnosing my check engine light very More

by Matthew.blanchard2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Jan 19, 2023 -

Lewis Ford Sales Inc. responded

Hi Matthew, We are disappointed to see that our team fell short. This is not what we want for our customers, and we will use this feedback to improve going forward. If you would like to discuss this experience further, please reach out to me at the phone number listed below. Thank you, Tre Forguson - (479) 582-6266

January 16, 2023

The appt. to install a transmission bushing, as a result of a recall notice, was handled quickly and professionally. More

by davjanarnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Johnson
Jan 17, 2023 -

Lewis Ford Sales Inc. responded

We are grateful to have your business. Thanks for taking the time to leave us a review! - The Lewis Ford Team

January 14, 2023

Disappointed in service thoroughness. Put brake kit replacing rotors on both front but did not measure brake pad thickness More

by Kruckemeyer609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnson
Jan 17, 2023 -

Lewis Ford Sales Inc. responded

We'd appreciate the opportunity to discuss your comments about your experience with you. Please feel free to reach out to a member of our management team at 479-582-6223 at your convenience. Thank you.

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