Lewis Ford Sales Inc.

Not enough nice things to say! I purchased a 2013 Escape from a dealer in Missouri. On the test drive there were no issues. However, when I got it up to highway speeds, I noticed a I purchased a 2013 Escape from a dealer in Missouri. On the test drive there were no issues. However, when I got it up to highway speeds, I noticed a vibration in the brakes. After a couple of weeks I called Lewis Ford and they told me that it sounded like warped rotors. Warped rotors at 49,000 miles? I took it to Lewis and that is what it was. To add insult to injury, these are not covered under my basic or extended warranty. My husband sent an email to the original dealer and Ford Motor Company explaining the situation and to see if there was any recourse we could take since this was gong to cost a lot of money. Lewis Ford called me the NEXT DAY! The original dealer has yet to call or email us back. Lewis made us an offer to fix the rotors at a discount. I took my car in on a Wednesday morning. That afternoon, Lewis called me back and said it wasn't going to be ready so they were going to give me a car to drive until Thursday. Thursday morning, they called and told me all 4 rotors were going to have to be replaced at no additional cost to me. Doug Smith and the entire Service team were so nice and accommodating. They did not have to do what they did for me. I highly recommend taking all of your Ford service needs to Lewis. I know I will. Thank you Lewis Ford! More

Hassle Free! Bought our 2016 Jeep Renegade from Joey Book at Lewis. It was a great experience. We weren't even looking for a Jeep just a new car and Joey listened Bought our 2016 Jeep Renegade from Joey Book at Lewis. It was a great experience. We weren't even looking for a Jeep just a new car and Joey listened to our wants and needs and we couldn't be happier! Need a new or used car? Joey is your guy! More

Amazing! Wonderful experience. Staff was great and very professional. I would recommend them to anyone who's in the market for a vehicle. Very respectful of yo Wonderful experience. Staff was great and very professional. I would recommend them to anyone who's in the market for a vehicle. Very respectful of your time and want you to be happy with your purchase. More

Great This is the fifth truck that I have bought there. Great service during and after the sale. Sales and service staff all way willing to help. This is the fifth truck that I have bought there. Great service during and after the sale. Sales and service staff all way willing to help. More

Straight Forward The staff was straight forward and professional; however they seemed understaffed and hurried due to so much business. They were unable to answer and The staff was straight forward and professional; however they seemed understaffed and hurried due to so much business. They were unable to answer and/or return calls promptly due to dealing with so many other customers. I had to call back twice to get the status of a diagnosis when they were supposed to call and notify me and both times no one was available due to always dealing with others. I had to leave voice mails instead. More

being badgered by the dealership I found a vehicle they were selling through the internet and sent them a message asking about it and now find myself getting emails from them that I a I found a vehicle they were selling through the internet and sent them a message asking about it and now find myself getting emails from them that I am not interested in. I have tried to unsubscribe but it does not work. More

Lewis Ford I took the truck in for routine service. Work was started and completed in the time I was told. Everyone was very friendly and helpful. I took the truck in for routine service. Work was started and completed in the time I was told. Everyone was very friendly and helpful. More

ford f 150 I thought the salesman was friendly and helpful. Also, the service department has been helpful to this point. Lewis Ford is in Fayetteville which is h I thought the salesman was friendly and helpful. Also, the service department has been helpful to this point. Lewis Ford is in Fayetteville which is handy for me to shop and bring my vehicles back for maintenance. More

Lewis Ford is top notch from Management to its Sales Team and including Service. I have recommended this dealership to many of my friends and fellow employees. is top notch from Management to its Sales Team and including Service. I have recommended this dealership to many of my friends and fellow employees. More

good overall Did an engine flash, good overall experience, high prices, now is the time for all good men to come to the aid of their country Did an engine flash, good overall experience, high prices, now is the time for all good men to come to the aid of their country More