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Lewis Ford Sales Inc.

Fayetteville, AR

4.4
155 Reviews

2479 N Shiloh Dr

Fayetteville, AR

72704

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155 Reviews of Lewis Ford Sales Inc.

July 29, 2022

Recall reprogramming was completed, and in the time frame stated. Employees answered all of my questions. More

by DP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy J
Aug 01, 2022 -

Lewis Ford Sales Inc. responded

We're so glad our team delivered punctual, informative service on your recall reprogramming! Thanks for choosing Lewis Ford!

July 29, 2022

Poor customer service! Jim Johnson was poorly informed about recall. Patronizing to my wife, lied about checking tire on rental car. This is intolerable service on a very e More

by mikestophlet
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Johnson
Aug 02, 2022 -

Lewis Ford Sales Inc. responded

Mike - We would never want our guests to be treated in this manner and sincerely apologize for your poor experience. If you would like to discuss your feedback in further detail, please contact our team at (479) 582-6223. We would be grateful to have a conversation. Thank you.

Aug 02, 2022 -

mikestophlet responded

Thanks for your sentiment but this is time lost that we never get back. Lewis Ford has lost our trust and business. Your service department should not look at female customers with such contempt. How long would have taken them to remove the tire and fix the slow leak and shown some concern? Your company needs to think bigger picture before you try to distance yourselves from FORD! You are FORD to the customer!

Aug 03, 2022 -

Lewis Ford Sales Inc. responded

Mike, thank you again for letting us know the situation, and that is not our intention to do business that way at Lewis. It is our sincere apology for any poor experience. If you would like to speak more about this, please call 479-582-6223.

July 23, 2022

i buy all of my vehicles from lewis ford and have for years. their service is absolutly the best. they allways do what they say they are going to do. they allways get me a rental car at a very reduced ra More

by michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jimmy and trey in the service department.
Jul 25, 2022 -

Lewis Ford Sales Inc. responded

Michael, thank you for the great review! We are proud to have earned your business over the years and happy to hear that you are so confident in Jimmy and the Lewis Ford team to get the job done. Drive safely, and we hope to see you back again down the road!

Jul 25, 2022 -

michael responded

you are welcome

June 22, 2022

I went there to drop off my car for a 1pm appointment and waa done bwdore the appointment time great service and fast More

by Navarro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prigel, Andy
Jun 23, 2022 -

Lewis Ford Sales Inc. responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lewis Ford team. Drive safely, and we hope to see you back again down the road!

June 18, 2022

Had air conditioning service done, service writer kept me in the loop regarding vehicle status, no surprises. More

by Bill K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy
Jun 19, 2022 -

Lewis Ford Sales Inc. responded

Thanks for your review, Bill! We're glad to hear our service team provided communicative assistance that got your air conditioning repaired efficiently. We hope to work with you again at Lewis Ford!

June 13, 2022

The staff at lewis Ford r fantastic, I hve nothing but praise for Braydon and Taylor. Thank u guys More

by rbullock1364
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braydon and Taylor
Jun 13, 2022 -

Lewis Ford Sales Inc. responded

Thank you so much for this fantastic review of Braydon, Taylor, and our team here at Lewis Ford! We will be sure to pass your kind words along.

June 11, 2022

Great service. Friendly people and I agave always enjoyed the good customer service. Thanks Jordan More

by Gilbertamaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Jun 13, 2022 -

Lewis Ford Sales Inc. responded

Thanks so much for this fantastic review! We're thrilled to have earned your five stars. We will pass your kind words along to Jordan and our team here at Lewis Ford!

May 23, 2022

Had my truck fixed on time. Answered all questions I had in a timely manner. More

by Lydia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure
May 23, 2022 -

Lewis Ford Sales Inc. responded

Thanks, Lydia, for the review of Lewis Ford! We appreciate your kind words about our team's hard work.

May 21, 2022

We can’t say enough Great things about Anthony and the staff at Lewis Ford. We were in and out in a New Badlands Bronco in no time. They are a super professional and personable. More

by K. Standridge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
May 23, 2022 -

Lewis Ford Sales Inc. responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Anthony and the Lewis Ford team. Drive safely in your new Ford Bronco Badlands, and we hope to see you back again down the road!

May 20, 2022

So thankful for Lewis Ford and their efforts in the service department to fix my new car. I unfortunately didn’t purchase my car here but wish I could have. Everyone has been very nice and helpful. It More

by Shelbi Snow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy
May 20, 2022 -

Lewis Ford Sales Inc. responded

Shelbi, It means a lot to the Lewis Ford team that you're happy. Thank you so much for putting your trust in us to always assist with your service needs. We will certainly let Jimmy know you can always count on him!

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