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Lewis Ford Sales Inc.

Fayetteville, AR

4.5
160 Reviews

2479 N Shiloh Dr

Fayetteville, AR

72704

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160 Reviews of Lewis Ford Sales Inc.

August 13, 2022

Lewis ford did a good job fixing my truck and taking care of me when my truck was being repaired. Jimmy was extremely helpful all along the way. More

by Jake.Kloepfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Johnson
Aug 15, 2022 -

Lewis Ford Sales Inc. responded

This is the kind of feedback we work hard for at Lewis Ford, Jake! Thanks for giving Jimmy a shout-out. Drive safely, and we hope to see you again down the road!

August 02, 2022

Jimmy runs a exceptional service department! From first contact on phone he did a great job . It was extremely busy but he was honest and straight forward! More

by Rtinnin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service tech answered all questions
Aug 03, 2022 -

Lewis Ford Sales Inc. responded

Thanks for supporting Lewis Ford with your review! Jimmy will be so grateful for your praise. We hope to work with you again down the road!

August 01, 2022

Ordered my new Bronco from them - transferred the order from my dealer in Texas - couldn’t be happier More

by Steve Mccullough
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Mitchell
Aug 02, 2022 -

Lewis Ford Sales Inc. responded

Steve, thank you for the great review! We are so glad to hear that you found the right vehicle working with the Lewis Ford team. Drive safely in your new Ford Bronco, and we hope to see you back again down the road!

August 01, 2022

Jimmy is very professional. He took time to greet me, keep me informed during service and then came sat down and recapped the visit. Lewis Ford is great to deal with. I’m a fait More

by Donturner498
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy is service
Aug 02, 2022 -

Lewis Ford Sales Inc. responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Jimmy and the Lewis Ford team. Drive safely, and we hope to see you back again down the road!

July 30, 2022

Bought and take my truck for service at Lewis. Always good service and Jimmy is wonderful. More

by Ranger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy
Aug 01, 2022 -

Lewis Ford Sales Inc. responded

Thank you for the great review! We appreciate your support of Lewis Ford and hope to see you back again down the road!

July 29, 2022

Recall reprogramming was completed, and in the time frame stated. Employees answered all of my questions. More

by DP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy J
Aug 01, 2022 -

Lewis Ford Sales Inc. responded

We're so glad our team delivered punctual, informative service on your recall reprogramming! Thanks for choosing Lewis Ford!

July 29, 2022

Poor customer service! Jim Johnson was poorly informed about recall. Patronizing to my wife, lied about checking tire on rental car. This is intolerable service on a very e More

by mikestophlet
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Johnson
Aug 02, 2022 -

Lewis Ford Sales Inc. responded

Mike - We would never want our guests to be treated in this manner and sincerely apologize for your poor experience. If you would like to discuss your feedback in further detail, please contact our team at (479) 582-6223. We would be grateful to have a conversation. Thank you.

Aug 02, 2022 -

mikestophlet responded

Thanks for your sentiment but this is time lost that we never get back. Lewis Ford has lost our trust and business. Your service department should not look at female customers with such contempt. How long would have taken them to remove the tire and fix the slow leak and shown some concern? Your company needs to think bigger picture before you try to distance yourselves from FORD! You are FORD to the customer!

Aug 03, 2022 -

Lewis Ford Sales Inc. responded

Mike, thank you again for letting us know the situation, and that is not our intention to do business that way at Lewis. It is our sincere apology for any poor experience. If you would like to speak more about this, please call 479-582-6223.

July 23, 2022

i buy all of my vehicles from lewis ford and have for years. their service is absolutly the best. they allways do what they say they are going to do. they allways get me a rental car at a very reduced ra More

by michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jimmy and trey in the service department.
Jul 25, 2022 -

Lewis Ford Sales Inc. responded

Michael, thank you for the great review! We are proud to have earned your business over the years and happy to hear that you are so confident in Jimmy and the Lewis Ford team to get the job done. Drive safely, and we hope to see you back again down the road!

Jul 25, 2022 -

michael responded

you are welcome

June 22, 2022

I went there to drop off my car for a 1pm appointment and waa done bwdore the appointment time great service and fast More

by Navarro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prigel, Andy
Jun 23, 2022 -

Lewis Ford Sales Inc. responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lewis Ford team. Drive safely, and we hope to see you back again down the road!

June 18, 2022

Had air conditioning service done, service writer kept me in the loop regarding vehicle status, no surprises. More

by Bill K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy
Jun 19, 2022 -

Lewis Ford Sales Inc. responded

Thanks for your review, Bill! We're glad to hear our service team provided communicative assistance that got your air conditioning repaired efficiently. We hope to work with you again at Lewis Ford!

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